Member Service Representative Teller East York

Introduction:

Are you a people person who enjoys helping others? First Capital Federal Credit Union is seeking a friendly, service-oriented Member Service Representative (MSR/Teller) to join our team!

As an MSR, you’ll be one of the first points of contact for our members, helping them with everyday financial transactions, answering questions, and connecting them with products and services that support their financial goals.

We offer a competitive salary and a supportive, team-focused work environment where you can build valuable skills and grow your career in the financial services industry.

Responsibilities:

• Deliver prompt, professional, and friendly service while building positive member relationships.

• Process daily transactions, including deposits, withdrawals, loan payments, and check cashing.

• Maintain accurate cash drawer balances and follow established procedures.

• Assist members with account maintenance, including name and address changes.

• Identify members’ needs and recommend appropriate products and services.

• Support established sales goals while helping members find solutions that meet their financial needs.

Qualifications:

• High school diploma or GED required.

• Previous experience in a financial institution, retail cash handling, or customer service preferred.

• Strong communication and interpersonal skills.

• A positive attitude and a genuine desire to help others.

• Attention to detail, accuracy, and the ability to handle cash responsibly.

• Willingness to learn about financial products and services and build lasting member relationships.

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Professional development opportunities

• Pension Plan