Membership Engagement Manager

You will develop, implement, and assess initiatives that strengthen member connection and involvement. You will work directly with members to plan meetings and events, support local committees, lead virtual and in-person programming, prepare executive communications, and track engagement data to identify growth opportunities.

Responsibilities

• Maintain and advance relationships with Academy members and plan meetings, events, and activities.
• Staff local committees and activities by recruiting and onboarding chairs and members, organizing meetings, and guiding local engagement plans.
• Design and execute virtual, in-person, and hybrid events, including the Annual Induction Ceremony.
• Develop meeting content, plan outreach, coordinate presenters and participants, manage events on site, and evaluate program effectiveness.
• Draft and edit remarks, correspondence, briefing materials, presentations, and reports.
• Contribute content to digital and print publications and the website.
• Track member engagement, service, and correspondence; manage and analyze data; and produce engagement metrics and reports.
• Integrate diverse perspectives into programming and activities.

Requirements

• Bachelor’s degree.
• 5–7 years of relevant experience in communications, member or volunteer engagement, project management, development, or event planning, or an equivalent combination of education and experience.
• Excellent writing skills.
• Relationship-building, interpersonal, member-service, collaboration, and judgment skills.
• Planning, strategy development, project management, organization, initiative, and follow-through.
• Ability to manage competing priorities and meet deadlines.
• Proficiency with Microsoft Office, Adobe Acrobat, document-processing and database applications, Salesforce or other CRM software, and related event-management, surveying, and email-marketing applications.
• Ability to travel less than 10% and work occasional evenings.

Benefits

• Time off
• Medical insurance
• Dental insurance
• Vision insurance
• 403(b) plan
• Parental leave