Membership Sales Specialist
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Membership Sales & Community Growth Specialist
Iron Culture – Boutique Fitness Gym
About Iron Culture
Iron Culture is a high-end boutique fitness gym built on strength, discipline, and community. We are not a big-box gym. Our members value coaching, connection, and an elevated training experience. Everything we do is relationship-driven—from how we welcome new members to how we build long-term loyalty and referrals.
We’re looking for a salesperson who thrives in a people-first environment, understands consultative selling, and enjoys being on the floor building real relationships.
Role Overview
As a Sales & Community Growth Specialist, you are the front line of Iron Culture. You’ll be responsible for converting leads into members, nurturing relationships, generating referrals, and helping grow a strong, engaged gym community.
This role blends sales, customer experience, and relationship management. Success is measured not just by closes, but by retention, referrals, and long-term member relationships.
Key Responsibilities
- Own the full sales process: lead follow-up, tours, consultations, closes, and onboarding
- Build genuine relationships with prospects, members, and local community partners
- Use the CRM daily to track leads, follow-ups, notes, and next steps
- Conduct in-person consultations to understand goals and recommend memberships, personal training, and services
- Proactively generate referrals from happy members and local relationships
- Identify new sales opportunities inside the gym (upgrades, personal training, events, corporate or local partnerships)
- Be present on the gym floor—engaging members, spotting opportunities, and strengthening community
- Follow up consistently and professionally via phone, text, email, and in person
- Collaborate with coaches, management, and marketing to create a seamless member experience
- Meet or exceed monthly sales and referral targets