Membership Specialist- Recruitment focus

Job Title: Membership Specialist, Recruitment Focused
Department: Mission Delivery
Location: Pima County, Arizona
Status: Full-Time, Non-Exempt

Position Summary

Girl Scouts of Southern Arizona is seeking a results-driven Membership Specialist to lead recruitment efforts that expand girl and adult membership across Pima County. This position is responsible for proactive outreach, lead conversion, community engagement, and volunteer recruitment in support of council membership goals.

The Membership Specialist plays a critical role in driving access to the Girl Scout Leadership Experience by cultivating relationships, guiding families through registration, and supporting the development of sustainable troops. This is an outreach-focused role requiring consistent follow-up, strong communication skills, and comfort working toward measurable growth targets.

Essential Responsibilities

Membership Recruitment and Growth

• Conduct proactive outreach to prospective girl members and adult volunteers via phone, email, text, and in-person engagement
• Manage and track a pipeline of inquiries generated through school visits, events, digital platforms, and community partnerships
• Ensure timely and consistent follow-up to convert leads into registered members
• Guide families and volunteers through the registration process, including use of council systems
• Meet established membership growth and conversion goals

Community Engagement and Events

• Plan, coordinate, and execute girl and adult recruitment events in schools and community settings
• Represent Girl Scouts of Southern Arizona at school functions, community fairs, networking events, and public gatherings
• Deliver clear and engaging presentations to families and community stakeholders
• Collaborate with school administrators and community partners to secure recruitment opportunities

Volunteer Recruitment and Support

• Recruit and onboard new troop leaders and volunteers in alignment with council standards
• Provide first-year leader guidance and connect volunteers to appropriate resources and training
• Support troop sustainability efforts and assist in addressing challenges with professionalism

Data Management and Reporting

• Maintain accurate records in Salesforce and other council systems
• Track outreach activity, event participation, and membership metrics
• Submit required reports and updates in accordance with council timelines
• Ensure compliance with safety policies, background screening procedures, and confidentiality standards

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and relevant experience
• Experience in sales, recruitment, admissions, community outreach, nonprofit engagement, or lead conversion strongly preferred
• Demonstrated ability to conduct outbound outreach and manage follow-up processes
• Strong presentation and public speaking skills
• Excellent organizational and time management skills
• Proficiency with CRM systems and Microsoft Office applications
• Ability to work evenings and weekends as required for events
• Valid driver’s license and reliable transportation

Bilingual English/Spanish highly desirable.

Core Competencies

• Relationship Building
• Goal Orientation and Accountability
• Communication and Presentation Skills
• Initiative and Persistence
• Cultural Competence and Community Awareness
• Professionalism and Integrity

Physical Requirements

• Ability to travel throughout Pima County
• Ability to lift and transport materials up to 25 pounds
• Ability to stand for extended periods during events

Work Environment

This position operates in a hybrid environment including office, school, community, and event settings. Evening and weekend work is required during peak recruitment periods.

About Girl Scouts of Southern Arizona

Girl Scouts builds girls of courage, confidence, and character who make the world a better place. Through the Girl Scout Leadership Experience, girls develop leadership skills, explore new opportunities, and build lasting community connections.

The Membership Specialist ensures that every girl has access to belonging, leadership development, and meaningful opportunity across Southern Arizona.

Girl Scouts of Southern Arizona is an Equal Opportunity Employer.