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Houston Racquet Club

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Men's Locker Room Attendant

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Description

Locker Room Attendant

FLSA Status – Non-Exempt

I. Job Summary

1. Maintains clean, sanitary, safe, and well-stocked locker room facilities while providing courteous, attentive service to Club members and guests.

2. Because of the fluctuating demands of the Club’s operations, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

II. Job Tasks (Essential Functions)

1. Greets members and guests, responds promptly to requests, and maintains a professional, discreet, and welcoming atmosphere.

2. Cleans and sanitizes restrooms, showers, sinks, counters, mirrors, floors, and other locker room surfaces according to established procedures.

3. Restocks towels, tissue, toiletries, soap, shampoo, and other approved amenities; monitors supplies and reports replenishment needs.

4. Collects, transports, distributes, and organizes clean and used towels and linens in coordination with laundry personnel.

5. Maintains locker rooms, lounges, vanity stations, beverage areas, and adjacent facilities in a neat, orderly condition throughout each shift.

6. Assists members with approved personal services and amenities, such as shoe care and garment brushing, when offered by the Club.

7. Maintains accurate locker assignment and occupancy records and forwards applicable billing information to Accounting.

8. Safeguards member privacy and promptly reports lost property, security concerns, and suspicious activity in accordance with Club procedures.

9. Prepares and maintains approved coffee, water, and refreshment stations; provides food and beverage assistance when assigned.

10. Monitors locker room amenities, including sauna and whirlpool areas, for cleanliness and visible safety concerns; reports equipment problems immediately.

11. Uses cleaning chemicals, personal protective equipment, and tools according to instructions and safety requirements; never performs repairs requiring specialized authorization.

12. Empties waste containers, removes trash, and completes assigned opening, closing, and routine cleaning checklists.

13. Maintains supply counts, reports damaged fixtures or maintenance needs, and submits requests through established channels.

14. Communicates member concerns, incidents, injuries, and unsafe conditions promptly to management; follows emergency response procedures.

15. Maintains current required CPR/AED and First Aid certifications; participates in staff meetings and assigned safety training.

16. Completes other appropriate duties assigned by the Manager of Housekeeping & Event Space, Fitness & Pools Assistant Managers, or designated Club management.

III. Minimum Requirements

1. Education and Certifications – High school diploma or GED preferred (or current high school enrollment where permitted); current CPR/AED and First Aid certification required.

2. Language Skills – Ability to communicate effectively in English with members, guests, coworkers, and supervisors and understand safety instructions.

3. Physical Requirements

i. Stand – More than half of the time

ii. Walk – More than half of the time

iii. Sit – Less than one quarter of the time

iv. Use hands/fingers to handle/feel – More than three quarters of the time

v. Reach with hands/arms – More than half of the time

vi. Climb or balance – Occasionally, using approved equipment

vii. Stoop, kneel, crouch, crawl – Occasionally to frequently during cleaning

viii. Talk/hear – Frequently

ix. Taste/smell – Occasionally to identify odors or cleaning concerns

x. Weight lifted/force exerted – Ability to lift and carry up to 20 pounds occasionally

4. Visual Requirements – Ability to observe facility conditions, identify hazards, read labels and instructions, and perform detailed cleaning tasks.

5. Work Environment

i. Wet or humid conditions – Frequently in shower and restroom areas

ii. Work near moving mechanical parts – Occasionally near laundry or facility equipment

iii. Work in high or precarious places – Not ordinarily required

iv. Fumes or airborne particles – Occasional exposure to cleaning-product odors

v. Toxic or caustic chemicals – Potential exposure to approved cleaning products when handled according to safety procedures

vi. Outdoor weather conditions – Occasionally when transporting supplies or performing assigned tasks

vii. Risk of electrical shock – Low under normal conditions; report damaged electrical equipment immediately

IV. Reports to

1. Manager of Housekeeping & Event Space

2. Fitness & Pools Assistant Managers

V. Supervises

1. No supervisory duties are included in this position.


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