Men's Locker Room Attendant

Reports To: Locker Room Manager

Essential Functions:

• Take orders, sufficiently input orders into the POS, and serve food and beverages.
• Be knowledgeable about all food and beverage products that are offered and how they are prepared.
• Comply to all Club food and beverage service standards.
• Prepares and serves alcoholic beverages and cocktails when required.
• Take care of members' and guests' clothes, golf shoes, street shoes and other needs in the Locker Room areas. This includes assisting with shoe care and assuring accurate member/guest shoe delivery.
• Helps with care and maintenance of the Locker Room and Fire Pit to always keep everything in top condition.
• Keep all areas tidy and neat including Porter and Housekeeping duties as requested.
• Maintain a clean, neat and professional appearance always in accordance with the established dress codes.
• Provide equal and immediate attention to all members/guests upon arrival.
• Verify accuracy of member number and prices before presenting the check for signature.
• Effectively handle complaints and communicate them to manager or supervisor immediately.
• Work with a “sense of urgency” on behalf of the membership without disrupting the atmosphere of the locker room.
• Keep popcorn and snack area stocked, refreshed when needed, and clean.
• Perform opening and closing duties as assigned.
• Proper execution of POS system (Jonas) to ensure accurate communication between kitchen and service staff.
• Perform other related duties as requested by Supervisor or Manager.
• Cross trains and work/assists in other areas of the club as needed
• Will sometimes be required to drive a golf cart on property and in the neighborhood

Interaction:

Frequent Interaction: with members and guests

Other Responsibilities:

• Submit all cash tips according to the Pooling Tip Policy
• Always treat all members and guests equally and according to Club standards.
• Do not serve alcohol to intoxicated members/guests or anyone under the age of 21. Always ask for ID if legal drinking age (21) is a concern. No ID, no alcohol.
• Report intoxicated members/guests and children asking for alcoholic beverages to supervisor or manager on duty immediately.
• If a member/guest appears to be impaired and is driving, offer alternate transportation, such as a Taxi or a ride from a friend or relative.
• Comply with all TABC and Club regulations concerning alcoholic beverage service.

Working Conditions:

The worker is not substantially exposed to adverse environmental conditions.