門市人員_ 部門經理 Store department manager [ 台北內湖 DECATHLON ]

JOB PURPOSE / CORE VALUE
Be an Intrapreneur Driving Sports Business
You will be the leader and decision-maker for a specific sports domain within the Decathlon store. You will not only manage the team and optimize the customer experience, but also, with an Intrapreneur mindset, take full responsibility for the commercial strategy, performance trajectory (People/Planet/Business), and human capital development of your dedicated sport. We are looking for partners who are energetic, passionate about sports, and eager to popularize sports through business influence.

YOUR EXCLUSIVE BENEFITS
At Decathlon, we support your life and passion for sport!
- Recharge & Restart: Enjoy 3 days of paid annual leave after 6 months of service, and 10 days after 1 year of service.
- Sporting Life: Exclusive employee discount on purchases, as well as allowances for sports equipment and activities.
- Rewards & Protection: Providing profit-sharing bonuses for achieving targets, free employee group insurance, and annual free employee health checkups.
- Eco-Friendly: Sustainable commuting bonus/incentive.
- Community Life: Diverse clubs and activities to help you find your sports teammates.

KEY RESPONSIBILITIES
1. Exceptional Human Capital Management and Development (People)
- Team Building: Recruit, train, and lead your team, ensuring teammates are positioned to thrive at the right time and in the right place.
- Culture & Values: Embody, transmit, and implement Decathlon's Meaning, Values, and Management Scheme within the team.
- Safety & Health: Guarantee a safe and healthy work environment, and jointly decide on team compensation with the Store Director.
2. Commercial Strategy and Product Management (Business Intrapreneurship)
- Commercial Strategy: Build and manage the commercial policy for your priority sports, and set quantified ambitions/targets.
- Omnichannel Offer: Select the best product and service offer, aligned with omnichannel and circularity strategies.
- Community Mobilization: Mobilize your sport communities through communications and events.
3. Best-in-Class Omnichannel Customer Experience
- Customer Relationship: Embody and manage a "best-in-class" customer relationship through your professional posture.
- Store Operations: Implement the fundamentals of selling, layout, and stock management, and execute action plans based on customer feedback.
4. Store Performance Trajectory Management (People/Planet/Business)
- Planning & Analysis: Build an ambitious annual business trajectory (Business) and define a team trajectory (People).
- P&L Management: Manage and implement action plans on your People, Planet, and Business levers, as well as your PNL (Profit and Loss).
5. Daily Duty Management
- Safety & Operations: Guarantee daily safety for people and security for goods, and take charge of the daily business and service activity.

SKILLS REQUIRED
- Job Prerequisite: Experience as an Omnichannel Sales Advisor, Customer Service Advisor, Customer Service Center Advisor, or Workshop Technician, OR relevant external experience.
- Key Skills: Must possess core competencies such as Goal Setting, Company Culture, Teammate Management, Commercial Policy, Market per Sport, Selling & Customer Relationship Management, and Department/Sport Performance Management.