Mental Health Case Manager

The MENTAL HEALTH Care Coordinator manages direct service staff that manage a client caseload to manage service integration, treatment planning coordination, transitional planning, and linkages.

Responsibilities:

• Conduct initial assessments of client needs, goals, and barriers to accessing care.
• Develop individualized care plans in collaboration with service providers, clients, natural supports and families.
• Update care plans regularly based on changes in client condition or treatment needs.
• Coordinate appointments, referrals, and follow-up care to ensure clients receive timely services.
• Communicate with providers, specialists, and other healthcare services to facilitate smooth transitions in care.
• Monitor and track client progress, following up to address any issues with appointments, treatments, or access to services.
• Serve as a central point of contact for patients and their families, offering guidance and support in navigating the continuum of care.
• Advocate for clients’ needs, helping them understand their treatment options, care plans, and resources available.
• Maintain accurate records of client interactions, care plans, and coordination activities
• Ensure all documentation meets regulatory and compliance standards.
• Miscellaneous Duties as assigned.

Physical Demands & Working Conditions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The employee performs work in a normal office setting within a reasonable environment. While performing the duties of this job, the employee may be required to perform local and non-local travel.

Background Screening Notice:
This position requires a Level II background screening in accordance with Florida House Bill 531 (2025). Applicants must review the official state information and requirements at the link provided below before applying:

https://info.flclearinghouse.com/

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance