Mental Health Case Manager

About Us:

Across nine locations throughout the Puget Sound region, Therapeutic Health Services (THS) has provided compassionate, evidence-based behavioral health services since 1972. We are dedicated to expanding access to care, serving underserved communities, and improving lives through high-quality treatment and trauma-informed, person-centered care.

Schedule: Monday-Friday 8:30am to 5:00pm

Reports to: Mental Health Counselor Supervisor

Pay: $28.61 - $29.75 per hour

DETAILED SUMMARY:

Work with their peers served within the Assisted Outpatient Treatment program (AOT). Using their own life experiences, they provide individual and group support, encouragement, and resources to SUD and/or MH patients to develop and navigate their pathways to recovery. Provides patient services/activities that promote recovery, self-advocacy, development of natural supports, and maintenance of community living skills.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Provides all appropriate and approved peer recovery support services to patients referred or enrolled in the AOT program.

2. Provide outreach and engagement services to complete initial engagement and maintain retention in treatment services, especially for patients who have difficulty engaging in treatment.

3. Assist patients with obtaining needed resources and support through care coordination and case management services through advocacy. Examples of resources and support including housing, daily living activities, transportation, basic needs, financial planning, vocational needs, additional behavioral health needs, etc.

4. As a role model for recovery, assist patients in developing and moving forward with their recovery goals. Document peer-related goals, objectives, and interventions in patient’s EMR treatment plan in a timely and complete manner.

5. Provide interventions and de-escalation assistance, when necessary.

6. Provide a positive, empathetic, and non-judgmental treatment setting to all patients.

7. Utilizes agency-provided vehicle to provide outreach services to AOT patients and transport patients to and from approved resources and services within the community.

8. Always maintains patient confidentiality.

9. Documents all services and interventions provided into individual patient electronic medical record (EMR) in a timely manner.

10. Submit any required documentation and paperwork to supervisor and/or manager in a timely manner, per AOT contract requirements.

11. Attends ITA and AOT court hearings, as assigned.

12. Provide care coordination efforts with internal and external providers to assist patients in achieving their treatment plan goals and objectives.

13. Other duties as assigned.