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Volunteers of America of Pennsylvania

Mental Health Case Worker

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Description

The Mental Health Case Worker position responsibilities on the Supportive Living team include, but are not limited to the following:

  • Understand and use the Recovery Model, Community Support Program Principles, and Supported Living principles while working with consumers with the belief that people will recover.
  • Interview referrals to obtain consumer history, to provide agency information and to determine and verify eligibility for program services.
  • Secure information such as medical, psychiatric, psychological and social factors to better understand their current situation and to evaluate supported living needs.
  • Develop and maintain with the consumer an individualized service plan which includes the consumer’s personal goals.
  • Review, monitor and evaluate service plans to determine consumer’s progress with their goals.
  • Manage caseload, prepare case notes and keep well organized and detailed records of services provided.
  • Assist consumer with arranging transportation when needed.
  • Provide support and assistance to the consumer with their pursuit of personal goals.
  • Collaborate with other provider staff involved with the consumer. Work together to assist the consumer with developing and/or maintaining independent living skills and attaining personal goals.
  • Work with the consumer to obtain other community services, resources and supports. Make referrals and provide advocacy for the consumer if necessary.
  • Provide the consumer with the necessary tools which will enable the consumer to pursue services, resources and supports independently.
  • Attend training relevant to position.
  • Other duties that maybe relevant to the position or otherwise assigned.

Qualifications:
At least one (1) year professional level experience in human services with a minimum (6) months experience in Mental Health.
Required:

  • Effective oral and written communication skills; strong organizational and time management skills;
  • keen attention to detail;
  • the ability to be self-motivated;
  • the ability to develop effective working relationships with clients, staff, and community partners;
  • a professional appearance and sensitivity to vulnerable populations.
  • This position requires driving of a personal vehicle. The successful candidate must drive according to guidelines set forth by the Pennsylvania Department of Transportation, and must maintain vehicle liability coverage while using a personal vehicle.
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See also

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