Mental Health Department Coordinator
Posted Updated
Description
Help keep mental health care welcoming, organized, and running smoothly. Join ACG Health as our Mental Health Department Coordinator! As a support function for the Mental Health Department, you will perform administrative and clerical duties, provide compassionate care to our patients, and serve a vital role in ensuring departmental compliance. You will be a warm and welcoming first point of contact for patients visiting the Mental Health program.
Business Hours are 9AM to 4PM
We operate on a 35 hour work week and offer an excellent benefit package:
- 100% employer paid medical insurance
- PTO starting with your first full calendar year; PTO is prorated at time of hire
- 9 company holidays
- 401k Plan with 100% match on the first 3%, 50% match on additional 2%, vested immediately
- 100% Paid Parental and Medical leave
- SEPTA Benefits
The starting rate for this non-exempt position is $24.50 per hour. The final rate will be determined based on the candidate’s relevant experience and qualifications.
Responsibilities:
- Welcome patients for their appointments, complete check-in and checkout, and schedule follow-up visits
- Follow departmental workflows and be on the lookout for workflow improvements
- Be a team player and liaise with ACG medical, dental, technology, HR, and facilities departments to meet departmental needs
- Assist with chart audits by external bodies, track compliance elements like treatment plans, yearly consents, etc.
- Run monthly reports in the EHR as needed
- Ensure that all donations are neatly organized and accessible to patients
- Schedule Uber rides via Uber Health, per therapists’ and treatment teams’ requests
- Monitor and control patient flow, order supplies, track transportation passes and gift cards, maintain cleanliness and orderliness of the waiting room, maintain orderliness and function of the front office
- Participate as needed in special department projects
- Order a weekly lunch for staff and patients
- Maintain the weekly acupuncture schedule
- Other duties as assigned