Mental Health Peer Support Specialist
Job Summary:
The Peer Support Specialist provides emotional and mental health–focused support, encouragement, and guidance to individuals facing mental health and/or substance use challenges. Drawing from lived experience, the Peer Support Specialist helps clients build healthy coping skills, improve emotional well-being, navigate recovery and mental health resources, and work toward personal goals. This role emphasizes empathy, mutual respect, empowerment, and overall wellness.
Key Responsibilities:
- Provide one-on-one peer support based on shared lived experience with mental health and/or substance use recovery
- Assist clients in developing recovery, wellness, and mental health stability goals and action plans
- Offer emotional support, validation, and encouragement during mental health challenges or crises
- Help individuals access mental health services, community resources, and support systems
- Facilitate peer support groups and workshops focused on mental health awareness, coping skills, and recovery
- Share recovery tools, self-care practices, and mental health coping strategies in a supportive manner
- Promote self-advocacy and empowerment in managing mental health and overall well-being
- Maintain accurate and timely documentation of client interactions and progress
- Collaborate with clinical staff and other team members to support holistic mental health care
- Promote a recovery-oriented, person-centered, and trauma-informed approach to care
- Uphold confidentiality, ethical standards, and professional boundaries
Requirements
Qualifications:
- Lived experience with mental health and/or substance use recovery
- High school diploma or equivalent (Bachelor’s degree preferred in psychology, social work, or related field)
- Certification as a Peer Support Specialist (if required by state or organization)
- Strong interpersonal and communication skills (verbal and written)
- Ability to build trust and rapport with individuals experiencing mental health challenges
- Basic computer skills for documentation and communication
Preferred Skills:
- Experience working in mental health, behavioral health, or community services
- Knowledge of local mental health resources, crisis services, and support systems
- Group facilitation experience, especially around mental health topics
- Crisis intervention awareness and ability to respond appropriately to mental health concerns (non-clinical)
Work Environment:
- May work in community settings, mental health clinics, hospitals, or outreach programs
- Some travel may be required for client visits or community engagement
- Flexible hours, including evenings or weekends, may be needed
Core Competencies:
- Empathy and active listening
- Non-judgmental and mental health–affirming attitude
- Reliability and professionalism
- Strong boundaries and ethical conduct
- Commitment to recovery, wellness, and mental health advocacy