Mental Health Support Staff

Mental Health Support Staff – Full-time
Center for Community Resources
Wayne County, PA

WANT TO WORK FOR AN AGENCY THAT’S BEEN VOTED BEST PLACES TO WORK FOR 12 CONSECUTIVE YEARS WITH COMPETITIVE BENEFITS AND SALARY?

CCR’s mission is connecting people to services. And that’s exactly what you’ll be doing in this role. Here, you’ll appreciate the support and camaraderie of a local team as you provide the community with care and support that will improve their mental health and well-being.

We offer an extra $0.75/hr. shift differential for the evening shift and $1.50/hr. for overnight shift. This position allows for a great work-life balance. However, you must be flexible to work weekends and holidays as needed.

Center for Community Resources is seeking Mental Health Support Staff to support mental health Crisis Residential Services for eligible consumers, as defined by DPW Title 55 Code Chapter 5240. This position works as part of a collaborative team alongside the Crisis Residential Team to provide timely, compassionate, and effective crisis residential services.

This position offers a starting pay range of $16.00–$21.54 per hour, based on experience & education level.

Mental Health Support Staff provide direct care and supervision to individuals experiencing acute mental health crises in a residential setting. This role supports resident safety, stabilization, and recovery by assisting with daily activities, monitoring behavior, and maintaining a safe, supportive, and therapeutic environment.

Essential Functions:

• Provide supervision and support to residents to ensure safety and well-being
• Assist residents during periods of emotional distress using basic de-escalation techniques
• Observe and report changes in resident behavior, mood, or functioning
• Support daily living activities such as meals, hygiene, and structured programming
• Maintain a clean, safe, and supportive residential environment
• Follow program policies, safety procedures, and confidentiality requirements
• Communicate effectively with clinical and program staff
• Perform other related duties as assigned to support facility operations

Qualifications:

Required:

• High School diploma or General Equivalency Diploma (GED).
• Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required. Individuals who have accessed human services are encouraged to apply. EOE/ADA

Preferred:

• Bachelor’s Degree in mental health, human services, or related field
• Certified Peer Specialist certification
• Two years of direct mental health or related experience

*Center for Community Resources is a qualifying employer under the Public Service Loan Forgiveness (PSLF) Program. Interested applicants should visit Student Loan Forgiveness | Federal Student Aid

Benefits & Total Rewards:

HEALTH & WELLNESS

• Medical: Employee $41.93/pay
• Employee + Child(ren) $73.32/pay
• Employee + Spouse $93.60/pay
• Employee + Family $121.61/pay
• FREE Dental Insurance
• FREE Vision Insurance
• FREE Employee Assistance Program
• Flexible Spending Account (FSA)
• FREE Healthy Merits Well-Being Program

EMPLOYER-PAID COVERAGE

• FREE Life Insurance
• FREE Short-Term Disability
• FREE Long-Term Disability

TIME OFF & WORK LIFE BALANCE

• Up to 20 PTO days in your first year
• 25 PTO days at 5 years
• 30 PTO days at 11 years
• 7 Paid Holidays
• 1 Floating Personal Day
• PTO Cash-Out Option
• Flexible scheduling opportunities

RETIREMENT & FINANCIAL

• 403(b) Retirement Plan Employer match up to 6%
• Referral Bonus - up to $1,000
• Pre-tax & Roth contribution options

EDUCATION & SUPPORT

• Tuition reimbursement up to $2,000 per semester / $4,000 per year
• Public Service Loan Forgiveness (PSLF) eligible employer

ADDITIONAL OPTIONS

• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity
• Insurance Buy-Up Life & AD&D Insurance

Equal Opportunity Employer Statement
We are an equal opportunity employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.