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China Mobile Hong Kong Company Limited

Mentor Service Manager

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Description

In this position, you will:

  • Responsible for the oversight of the delivery performance of the mentorship team
  • Responsible for the resolution of issues in accordance with mentorship service requirements set out in the projects
  • Preparing and submitting a mentorship services report to client for reviewing 7 days prior to each mentorship services monthly meeting. The reports should entail:
    • A summary of mentorship services team and mentees performance
    • Summary of past and future mentorship training activities
    • Topics to be focused in next month
    • Any issue raised in MS monthly meetings and others
  • Responsible for all mentorhsip services team activities and personnel to ensure that the mentorship services team understands the services requirements of the project

To be successful in this position, you should meet the following requirements:

  • Possess at least one Bachelor’s Degree in Electronics / Telecommunications / Information Engineering or equivalent
  • At least 10 years’ experience of mobile network system.
  • At least 5 years’ experience in 4th generation or 5th generation mobile system maintenance management and planning, maintenance services workflow development and knowledge transfer and assessment
  • All experience in days shall be added up and then divided by 365 days to arrive at the number of complete years (i.e. each complete year with 365 days) covered by such total period with any remainder period of experience in days which falls short of one complete year of 365 days to be ignored

When you work:

  • 5 days work
  • 8 hours/day


What you enjoy:

  • Discretionary Performance bonus
  • Life insurance
  • Medical insurance
  • Education subsidies
  • Birthday gift
  • Marriage leave
  • Birthday leave
  • Staff discount

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.

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