Mercedes Benz Customer Experience Specialist / Product Specialist (Chattanooga)

Responsibilities

• Greet and guide customer as they appear on the lot to proceed into the sales process
• Deliver a high end luxury experience to customers
• Assist the customers to find a vehicle that meets their needs by using the current inventory information
• Enhance the sales process by demonstrating the vehicles features on the lot
• Assist customers in the completion of their sales applications
• Assist management to increase sales by inspecting the lot’s vehicles daily, reporting any problems to management
• Assist management in insuring the lot is merchandised correctly to maximize sales

Qualifications

• Enthusiastic with high energy throughout the sales workday
• Outgoing and friendly, especially while handling objections
• Quality customer service skills and sales track record
• Strong interpersonal and communications, in-person and over the phone
• Persuasive and able to overcome customer objections during the sales process
• Proficient in basic business math including percentages
• Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
• Persistent, competitive and good work ethic
• Focuses on the customer’s needs to enhance dealership and personal sales

What We Offer

• 401k
• Full medical benefits
• Paid vacation
• On week in classroom training
• Salary + commission