Merchandiser – Cosmetics, Skin & Hair Care

About the Client

We are a Kenyan wellness and beauty brand specializing in Ayurvedic-inspired skincare and haircare products designed for melanin-rich skin and textured hair. The company focuses on clean, natural, and cruelty-free formulations that combine botanical ingredients with modern skincare science, while promoting holistic self-care, inclusivity, and wellness-centered beauty solutions.

To ensure effective in-store execution of cosmetic, skincare, and haircare products by maintaining optimal product visibility, availability, and presentation in line with brand standards, ultimately driving sales and enhancing customer experience.

Key Responsibilities

• Arrange and replenish products on shelves, stands, and displays according to planograms.
  

• Ensure products are well-organized, clean, and visually appealing at all times.
  

• Set up promotional displays, testers, and point-of-sale materials.
  

• Monitor stock levels in-store and backroom; ensure timely replenishment.
  

• Track fast-moving and slow-moving items and report stock-outs.
  

• Check product expiry dates and remove damaged or expired items.
  

• Engage customers by providing basic product information and guidance.
  

• Support in upselling and cross-selling skincare, haircare, and cosmetic products.
  

• Ensure all displays meet brand guidelines and visual merchandising standards.
  

• Maintain consistency in product placement and promotional messaging.
  

• Submit daily/weekly reports on stock levels, sales trends, and merchandising activities.
  

• Build and maintain good relationships with store managers and staff.
  

Requirements

Qualifications & Experience

• Diploma or Certificate in Sales, Marketing, Business Administration, or related field.
  

• Experience in FMCG, cosmetics, or beauty retail merchandising is an added advantage.
  

• Basic understanding of skincare, haircare, and cosmetic products.
  

Skills & Competencies

• Strong attention to detail and visual presentation skills
  

• Good communication and interpersonal skills
  

• Basic sales and customer service skills
  

• Ability to work independently and manage multiple outlets
  

• Time management and organizational skills
  

• Basic data reporting skills (Excel or mobile reporting tools)
  

Working Conditions

• Field-based role requiring travel between retail outlets.
  

• Involve weekend or holiday work depending on retail schedules.
  

• Standing for extended periods and light lifting of stock.