Merchandiser - GM
At WHSmith Europe our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth. That’s why our Merchandising team is passionate about creating an environment where people can be creative and trailblazing in order to do their best work.
The Merchandiser will manage the flow of stock to our stores to deliver optimal availability, sales and profit. You will also be responsible for reviewing sales profiles and demand to maximise sales and minimise problem stock and complete range analysis to identify opportunities for sales/problem stock optimisation.
What you will be doing:
Managing weekly and daily store demand for stock allocation
Reviewing weekly forecast profiles, adjusting to reflect seasonality and promotional activity in conjunction with Merchandise Manager
Regularly conducting a root cause analysis into low availability
Reviewing of the delivery performance and engagement with key stakeholders to resolve and communicate issues
Distribution centre and logistics communication & relationship management
Being a key point of contact for store / internal queries
Calculating and creating purchase orders
Supplier liaison & forecasting, including resolving and escalating issues
Working cross functionally with buyers, display planning & operations to ensure range changes and promotions are planned and delivered
Generating performance reports to drive activity to optimise sales and reduce problem stock
Through forecasting and analysis (utilising excel) determining the appropriate stock levels by week, month and season and ensuring settings reflect these targets, review progress, and take necessary actions to ensure KPI’s are achieved
What we are looking for:
Experience in numerical focused role where in contact with a large amount of data to analyse
Excellent organisational ability and strong attention to detail
Resilient and adaptable in a fast-paced environment
Ability to demonstrate problem solving skills, time management and prioritisation
Someone who leads and develops a positive culture with the team and has good interpersonal skills and great stakeholder management
How we reward our teams:
Hybrid Working Model from home and in the office
4pm Friday Finish
Flexible Working
24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
Family Friendly Leave
Company Pension scheme
Annual Bonus based on company and personal performance
Cycle to work scheme
Staff Discount Card for railway stores (subject to policy)
About us:
Celebrating over 230 years, we’re proud to have grown into a globally recognised brand present in over 30 countries – the air of familiarity people love and trust on their journey. As a diverse group of over 6,000 colleagues, we’re all on the same journey to a better business through our commitments to our planet, people and the communities we serve.
Our business operates from two key locations, In a vibrant area of London, close to Aldgate and Liverpool Street Station, while the other is located at Swindon's International Business Park, just off the M4 with excellent transport links and over 100 on-site parking spaces.
For WHSmith Europe, our mission is simple – to create value for our stakeholders by providing a platform for global brands across airports, hospitals, rail stations and other markets. Our operational environment is fast-paced and highly regulated, requiring exceptional standards of maintenance, compliance, health & safety and colleague welfare across every location.
We’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.
We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!