Merchant Acquiring Manager
Posted Updated
Description
Merchant Acquiring Manager
Company: Lakhera Global Services Pvt. Ltd.
Job Location: Sahibzada Ajit Singh Nagar, Punjab, India
Employment Type: Full-time
Experience Required: 8 - 10 years
Merchant Acquiring Manager
Experience: 8-10 years | Reports to: Head of Merchant Acquiring | Location: [City, India]
Role Summary
Grow and manage our merchant acquiring business across POS, payment gateway, and QR/UPI. Own acquisition, portfolio revenue, and merchant risk while leading a sales and onboarding team.
Key Responsibilities
Drive merchant acquisition, activation, and TPV growth targets.
Build go-to-market plans for key segments (retail, e-commerce, travel, SMEs).
Develop partnerships with ISOs, aggregators, and channel partners.
Own portfolio P&L, pricing, and commercial negotiations with strategic merchants.
Ensure KYC/AML, RBI, NPCI, card network, and PCI-DSS compliance; manage chargebacks and fraud with the risk team.
Lead and coach a team of sales, relationship, and onboarding staff.
Work with product, tech, and operations to improve merchant experience.
Prepare MIS and business reviews for senior management.
Requirements
Bachelor's degree; MBA/PGDM preferred.8-10 years in merchant acquiring or payments, with 3+ years managing teams.
Strong knowledge of cards, UPI, MDR, settlements, and chargebacks.
Proven record of meeting acquisition and TPV targets.
Strong negotiation, analytical, and stakeholder management skills.
Preferred
Experience at a bank, payment aggregator, or fintech acquirer, with existing relationships with large merchants or channel partners.
KPIs
Merchant acquisition and activation, TPV and net revenue growth, take rate, retention, chargeback ratio, and compliance.
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