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Merchant Operations Executive (FinTech Payments)

Open 34d
This position is no longer accepting applications(closed Aug 3, 2026).

Location: Clarke Quay (Hybrid)
Salary: $3,500 - $4,000/month
Employment: 6-Month Contract (High Conversion to Permanent)

Looking to grow your career in the fast-paced FinTech and Payments industry? Join a leading fintech company and gain hands-on experience in merchant operations, cross-border payments, and digital payment solutions. This role offers excellent learning opportunities, career progression, and potential overseas business travel to attend industry conferences and events.

Responsibilities

  • Manage merchant onboarding, including KYC verification, account setup, and system integration.

  • Build and maintain strong relationships with merchants by providing operational support and resolving day-to-day enquiries.

  • Process and monitor cross-border payment and remittance transactions.

  • Investigate and resolve payment, settlement, and transaction-related issues.

  • Liaise with internal teams, banking partners, and merchants to ensure smooth daily operations.

  • Prepare operational reports, reconciliations, and maintain SOP documentation.

  • Support process improvement initiatives and operational projects.

Requirements

  • Diploma or Degree in Business, Finance, Banking, Accountancy, or related disciplines.

  • Experience in FinTech, Payment Service Providers (PSP), payment gateways, remittance, digital wallets, or payment operations.

  • Experience with companies or platforms in the payments ecosystem (e.g. PSPs, remittance providers, payment gateways, digital wallets, or other fintech companies) will be highly preferred.

  • Knowledge of merchant onboarding, KYC, payment operations, settlements, FX, or remittance will be an advantage.

  • Strong communication and stakeholder management skills.

  • Detail-oriented with excellent analytical and problem-solving abilities.

  • Proficient in Microsoft Excel and Microsoft Office.

Why Join?

  • Excellent opportunity to build a career in the rapidly growing FinTech and Payments industry.

  • Exposure to regional and cross-border payment operations.

  • Structured learning and development opportunities.

  • Potential overseas business travel to attend industry conferences and represent the company.

  • High possibility of conversion to a permanent position based on performance.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg. R25159218 (Teoh Ying Ying)