Mexico Custom Shops Operations & Quality Manager

Job Description:
Scope:
As Manager for Mopar Custom Shops covering Saltillo, Toluca and Mexico Ports – Job responsibilities cover highly cross-functional diverse
scope, working with Brands, Manufacturing, Quality, Fleet, Supply Chain Management & All Mopar functions, leading Launch Planning,
establishment & execution of Industrial Operations and Quality activities across Mexico Custom Shops, including establishing new Custom
Shop(s).
This role involves working in close interaction with Long Range Planning, Manufacturing Volume Planning, Supply Chain scheduling,
Suppliers & Custom Shops – driving highly optimized operating patterns, which deliver high quality products to our customers which
meet all Quality & Regulatory requirements, managing within least possible days of vehicle float & meeting Stellantis revenue &
profitability goals.
Job responsibility also includes working with Asia Pacific & China, South America & Enlarged Europe regions for Operational & Quality
attributes planning of vehicle programs which will be customized at Port(s) in Mexico.
Job responsibilities include but are not limited to:-
Operations:

1. Lead Planning & Delivery of Volume, Quality, Cost & Delivery Performance Targets with Supplier Partners
2. Drive Stellantis’ Custom Shops Revenue Growth and Profitability
3. Lead establishment of Custom Shop expansion in Mexico
4. Lead all day to day interactions with all Assembly Plants in Mexico
5. Scope out & Implement Industrialization Plans to meet defined timelines
6. Improve labor cost structure by leading optimization of component design & assembly hours
7. Lead logistics flow optimization to reduce vehicle dwell times & storage costs
8. Lead Maximizing vehicle shipments & minimizing days in-process within Custom Shops
9. Enhance Customer Experience by delivering products, which meet Customer’s Quality expectations
10. Provide Dealers & Customers flexibility on Accessory Options available for ordering
11. Define best practices & Industrialization tools for supporting launch of Custom Shop options across all Vehicle Models
12. Establish foundations to achieve Want To Be WTB, 2030 goals
13. Lead issue identification & root cause corrective actions to eliminate aged JB float on day to day trends
14. Mentor & coach a team of supplier partners – fostering a culture of innovation and continuous improvement
15. Manage Supplier Partners’ across Custom Shops in Mexico with focus on Industrialization & Operational Excellence -Target to support achieving $270M+ in NA Gross Revenue

Quality:

1. Quality Process Implementation & Execution – Pre-launch Planning, Process Validation & Production Evaluation Runs
2. Establishment of all Quality Process sheets per Standards, which support achieving Quality plan targets
3. Vehicle Level Quality – Incoming vehicles, in-process containment planning & achieving 3MIS, 12MIS, 36MIS Quality targets
4. Field issues identification, escalation & follow-up to closure with monitoring plan in place working with all Supplier Partners