Mexico Generic Requisition
Summary
Provide customer support via phone, email, or chat in English and Spanish, resolving inquiries and meeting client objectives onsite in Mexico City.
About Us
Connect your CX to a world of experience
With 150,000 people working across the globe, Foundever® securely connects brands with their customers 9 million times daily in +60 languages. Our global footprint makes us one of the few true global players in the industry. Our global headquarters is located in Luxembourg.
Through our CX Everywhere delivery model, we’re ready to scale and adapt with access to the best CX talent. Connect your brand to a flexible delivery model built for the future of work.
Job Summary
Job Summary
Join our team and work for top global companies!
We are looking for a dedicated Customer Service Representative to join our team!
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions with the given tools via the phone, email, or chat. To make sure that objectives set by the client are met successfully.
Primary Job Responsibilities
- Fluent in verbal and written English & Spanish
- Able to work onsite
- High School Diploma
- Soft Sales Skills is a plus.
- Customer Service experience is a plus.
- Listening skills
- Negotiation skills.
- Customer service oriented.
- Teamwork.