Mgr Clinical Svcs - Hospice

Job Summary

Responsible for the planning, coordination, and delivery of quality interdisciplinary Hospice care services, assuring

compliance to federal/state standards and clinical best practices.

Essential Functions

1. Supervises, monitors, and ensures competencies and performance of an assigned hospice care team and

assuring the delivery of quality hospice services.

2. Coordinate all aspects of patient and family care. Serves as team leader, providing direction and

supervision for the interdisciplinary team members.

3. Provides ongoing case management of all patients assuring an accurate evaluation and treatment plan,

maintaining our quality model, and utilizing services appropriately to achieve optimal outcomes.

4. Provides clinical oversight for Hospice patients within assigned team.

5. Reviews electronically submitted documentation and provides feedback to clinicians regarding

deficiencies or corrections to ensure the medical records reflect compliance with meeting criteria for

hospice diagnosis as outlined in the Medicare local medical review policies.

6. Reviews and approves patient Plan of Care within Electronic Medical Records (EMR) system.

7. Reviews agency assigned team outcome data, participates in and facilitates improvement activities for

agency outcomes performance.

8. Reviews patient schedules to ensure appropriate coordination of care and clinical needs.

9. Works directly with the assigned hospice care team with the ongoing implementation of approved work

methods, patient care model, and procedures that reflect elements essential to rendering high quality

care.

10. Maintains ongoing communication regarding patient care with physicians, referral sources, caregivers,

patients, community management, and colleagues to facilitate coordination of care.

11. Coordinates interdisciplinary team meetings with hospice clinical team and hospice medical director

ensuring quality care of patients as evidenced by supporting documentation.

12. Serves as an educator and mentor for assigned the hospice team regarding documentation, including

addressing deficiencies, clinical standards of care, and compliance.

13. Assists with orientation for hospice team colleagues.

14. Maintains effective and efficient ongoing communication with the Director of Clinical Services-

Hospice (DCS) related to patient care, physician relations, community relations or other areas

impacting agency quality performance.

15. Participates in quality assurance and improvement program as established and led by the DCS -

Hospice.

16. Provides performance feedback to assigned hospice colleagues.

17. Adheres to established confidentiality standards and HIPAA concerning community and patient

information.

18. Assists the DCS - Hospice in maintaining the agency in a state of survey readiness at all times.

19. Participates in the administrator on call rotation for the hospice assuring 24-7 oversite of patient care.

This job description represents an overview of the responsibilities for the above referenced position. It is not

intended to represent a comprehensive list of responsibilities. Colleagues should perform all duties as assigned

by his/ her supervisor.

Education and Experience

Minimum two years experience within a licensed and certified (Medicare) hospice agency. Competent in Federal

(Medicare) and Local standards including Conditions of Participation and Local Coverage Determinations. Basic

level computer skills including Outlook, Word and Excel.

Certifications, Licenses, and other Special Requirements

Valid RN license within practice State. Certified Hospice and Palliative Care Nurse preferred.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a clinical team. Uses sound judgment

and experience to solve moderately complex problems based on precedent, example, reasonableness or a

combination of these.

Knowledge and Skills

Possesses extensive knowledge of a clinical nursing practice or function and a thorough understanding of the

organization and work environment. Has working knowledge of a functional discipline. Extensive clinical

knowledge and proficiency in Nursing, Physical, Occupational and Speech/Language Therapy. Demonstrated

ability to manage defined systems and processes within Hospice & Family Care. Basic computer software skills

including Microsoft Word and Excel. Ability to address staff, residents and visitors in a courteous and friendly

manner as well as accept constructive criticism. Ability to respect the privacy of residents/patients and to refrain

from discussing their personal situation and problems with others, particularly as it relates to their health. Ability to

communicate with residents/patients of various levels of functioning and various types of personalities. Ability to

speak and write English fluently in order to converse with residents/patients. Willingness and ability to assist in

planning and executing evacuations of residents/patients during emergency situations. Willingness to communicate

perceived needs of residents/patients to other skilled staff to assist with addressing their care needs.

Hospice Experience

MO RN License