MGR, ON-SITE SUPPORT II Maquoketa, IA (Non Remote)

This position is required to be fully on site with the customer locally in Maquoketa, IA.

PRINCIPAL ACCOUNTABILITIES

· Dispatch drivers, provide detailed directions and instructions to drivers

· Builds and assigns load orders in TMS, Schedule and/or reschedule delivery times for loads

• Track and Trace
• Completes various standard reports and ad hoc reports accurately and on time

· Maximize equipment and driver utilization

· Conduct safety meetings and coach drivers on safety issues including: Hours of Service, Speed, Drive Cams, and CSA violations

· Manage weekly invoicing, accounts receivable and driver payroll functions

· Serve as primary customer contact, managing adherence to customer scorecard and KPIs

Qualifications and Education Requirements

· High School Diploma or equivalent

· Ability to work within Microsoft Office Suite

· Available to work on-site at customer locations as necessary

· 1+ years experience in Transportation, Hospitality or Service industry fields

Preferred Skills

· Bachelor’s Degree in Supply Chain, Transportation, Logistics or similar field

· 3+ years experience in Transportation industry

· Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, Accountability (CSA)

· Effective communication skills (written and verbal)