MICE & Travel Operations Executive (Central | 5 Days | Sales Support)
Our client, a well-established organization in the travel and events industry, is seeking a MICE & Travel Operations Executive to support corporate travel programs, meetings, incentive trips, conferences, and event-related activities.
This role is ideal for candidates who enjoy travel coordination, event planning, customer service, and managing operational details. You will play a key role in ensuring smooth travel arrangements and successful execution of corporate and group travel projects.
Location: Tanjong Pagar (6 minutes' walk from MRT)
Working Hours: Monday to Friday, 8:45 AM to 5:45 PM
Key Responsibilities
Coordinate travel arrangements including flights, hotels, ground transportation, and other travel-related services.
Liaise with airlines, hotels, restaurants, event venues, and business partners for quotations and reservations.
Plan and prepare travel itineraries and operational documents.
Arrange airport transfers, coach services, and other logistics for group travel programs.
Prepare pre-departure materials, travel booklets, and tour information packs.
Handle visa enquiries and travel insurance requests from corporate clients.
Provide operational and administrative support to the sales and business travel teams.
Assist in preparing quotations, proposals, event orders, and invoices.
Manage customer feedback, complaints, and service recovery in a professional manner.
Work closely with internal and external stakeholders to ensure smooth project execution.
Requirements
Diploma in Tourism, Hospitality, Business, or a related discipline.
Minimum 2 years of experience in the travel, tourism, hospitality, events, or related industry.
Experience in group bookings, travel coordination, or event operations will be advantageous.
Proficient in Microsoft Office applications.
Strong organizational skills with the ability to manage multiple tasks and deadlines.
Excellent communication and interpersonal skills.
Positive attitude, attention to detail, and a customer-focused mindset.
Able to work independently while being an effective team player.
📩 Interested? Apply now or message me for a confidential discussion.
Only shortlisted candidates will be contacted.
Ng Siew Thien
JAC Recruitment Pte. Ltd.
EA Licence No. 90C3026 | EA Reg. No. R22107842