Microcomputer Support Technician

About the role

Do you want to develop your professional career at Spain's first private University as a Microcomputing Support Technician?

At UAX you will find an opportunity to develop and grow as a professional in an organization in full expansion. Our mission is to generate an environment of innovation and deep learning, where the university community and companies contribute to the sustainable development of society.

We value diversity and equal opportunities. We encourage all qualified individuals to apply to join our teams, regardless of gender, age, sexual orientation, origin, religion, race, or disability. We believe in diverse teams because they enrich our culture and help us achieve our mission.

We are looking for a Microcomputer Support Technician to resolve hardware, software, and audiovisual media incidents and requests in the Support and Micro area

What you'll do

• Resolve hardware/software incidents/requests on-site
• Provide support for audiovisual media
• Provide on-site support at the various campuses that UAX has in the Community
• Provide on-site support in the hospitals with which UAX has signed agreements
• Install and configure desktops and laptops
• Layout and software deployment

What we're looking for

• Vocational training related to Computer Science, Microcomputer Systems and Networks or similar
• High level of Windows 11 and Microsoft 365
• Knowledge of configuration, connectivity, and basic network troubleshooting.
• Experience in diagnosing and resolving hardware and software incidents, as well as in audiovisual media support.
• Ability to resolve technical incidents and provide support in person and/or remotely.
• Experience working with ticketing and incident management tools.
• Previous experience providing technical support in educational centers

What you'll get

At UAX we support the personal and professional growth of our employees:

• PERMANENT contract
• FLEXIBLE
• 70% OFF on all UAX degrees so that both you and your first-degree relatives can expand your education
• A careful training plan so that you acquire new knowledge and skills that allow you to perform your position and grow
• Be Healthy by UAX Program activities (classes, workshops, gym, healthy menu) driven by our own UAX professors and experts to care for your physical and mental well-being
• 20% DISCOUNT at our veterinary and dental clinics