Microsoft 365 and Support Services Engineer

We are currently seeking experienced Microsoft 365 and Support Services Professionals to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.

• Deploy Microsoft 365 Environments
• Deploy Azure AD Environments
• Deploy Advanced Microsoft 365 Services including Compliance and Governance
• Architect Office/Microsoft 365 Service Environments
• Maintenance of Azure Active Directory environments including Policies
• Monitoring of Network and Desktop Environments
• Maintaining Desktops, Laptops, Tablets, and Smartphones
• Assisting on IT Projects as required
• Working with End-Users and Vendors to support applications and environments
• Deployment and Management of Microsoft desktop Infrastructure
• Routine Maintenance with desktops and end-users
• Deployment of end-user Infrastructure
• Deployment of Infrastructure improvements on Client environments
• Assist in maintaining and deploying other Client applications and environments
• Leading initiatives for researching and deploying new applications
• Coordinating various IT Operations for Clients
• Handling daily support calls which can range from Tier 1 to Tier 3 support requirements.
• Provide guidance to your teammates as a member of the team
• Working with End-Users and Vendors to support applications and environments
• Working with Client Stakeholders on strategy and vision
• Meeting regularly with Clients and attend Client meetings and engaging Executive Management.
• Supporting Client initiatives remotely and some on premise
• Routine network maintenance in various Microsoft environments.

Required

• Three years or more of IT support experience
• Two years of experience with managing Windows and Mac Desktops
• Having a worked in a highly motivated, fast-paced, critical support role
• An excellent reputation for support to end-users and leading teams
• Excellent decision making and critical-thinking skills
• Excellent organizational and communication skills are required
• Ability to meet deadlines with Projects and Assignments
• Ability to learn and support new technologies and train others
• Some regional travel maybe required – all expenses paid
• Participate in an on-call rotation schedule
• Must be an energetic and highly motivated self-starter
• Must be self-motivated and have a positive attitude
• Must be detail oriented
• Must have the ability to multi-task
• Must have excellent oral and written communication skills
• Must have the ability to communicate effectively with others

Preferred

• One year or more of advanced Office 365 experience is preferred
• Solid experience in support management roles is preferred
• Experience with Microsoft Azure Active Directory is preferred
• Experience with AWS or Azure.
• Experience with Windows Servers.

Benefits and Compensation

• Salary based on Skill sets, Capability, and Experience
• Flexible hours and Remote Work Friendly
• Comprehensive Health Insurance
• Prescription Coverage
• Dental Coverage
• Vision Coverage
• Short-Term Disability
• 401K Retirement Plan
• Paid Time Off
• Paid Training
• Paid Certification Testing