Microsoft 365 SharePoint & Copilot Engineer

Role & responsibilities

• Microsoft Copilot, Copilot Studio & Copilot Agent Responsibilities

• Microsoft Copilot
• Support, administer, and optimise Microsoft 365 Copilot deployments. • Troubleshoot Copilot licensing, access, indexing, permissions, and data grounding issues.
• Assist users with effective prompt engineering and Copilot best practices.
• Monitor Copilot adoption, usage, and value realisation.
• Support governance, compliance, and security controls relating to Copilot.
• Copilot Studio & Copilot Agents • Support Copilot Agents using Microsoft Copilot Studio.
• Configure agent knowledge sources and integrations with Microsoft 365 services.
• Troubleshoot Copilot Studio solutions, generative AI responses, and agent performance issues.
• Promote best practices for responsible AI, governance, security, and data protection.

Preferred candidate profile

• SharePoint Online

• Microsoft 365 Administration

• Microsoft Teams

• OneDrive for Business

• Microsoft Entra ID

• Microsoft 365 Copilot

• Microsoft Copilot Studio

• Microsoft Copilot Agents

• Microsoft Forms

• SharePoint Lists