Microsoft Dynamics 365 CRM
Overview
We are seeking a motivated and detail-oriented Microsoft Dynamics 365 CRM Specialist with hands-on experience in Microsoft Dynamics 365, particularly in on-premise and online environments. The ideal candidate will play a key role in configuring, customizing, and enhancing CRM systems to meet evolving business needs.
This position offers you the opportunity to work with public agency IT teams of Singapore and AvePoint R&D team to complete customer-related CRM project.
What will you be doing:
- Set up and configure Microsoft Dynamics 365 (on-premise and online) environments, including system settings, security roles, and data integrations.
- Design and implement Dynamics 365 workflows, business rules, and process automation to support business requirements.
- Develop custom Dynamics 365 CRM plugins and perform form customizations using JavaScript and Dynamics 365 SDK.
- Collaborate with Business Analysts and stakeholders to gather requirements, propose CRM-based solutions, and support workshops and solution reviews.
- Work closely with remote R&D teams to troubleshoot and resolve CRM-related incidents and technical issues.
- Integrate Dynamics 365 with external systems via WebAPI and SFTP, with considerations for authentication, authorization, and encryption.
- Utilize CI/CD pipelines and implement secure coding practices in CRM solution deployment.
Experience and skills that we are looking for include:
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Experience |
3-5 years |
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Profile |
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Skills
As published by greenhouse · 12 questions · 4 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (8)
- Preferred First Name optional
- LinkedIn Profile optional
- How did you hear about AvePoint? optional
- Are you a Malaysia Citizen or Malaysia Permanent Resident? (If you a Singapore Citizen or Singapore Permanent Resident please also let us know)
- What is your last drawn salary?
- Please provide your salary expectations.
- How long would your notice period be?
- Which languages do you know？(could written and spoken)
Written answers (4)
- What was your reason for leaving last employment?
- What makes you a good fit for this position? optional
- Please state your highest degree and confirm whether you have received your graduation certificate.
- Are you open to business trips to Singapore? If yes, please indicate the duration of per trip.