Microsoft Dynamics 365 CRM Developer

Job Description :

Role & Responsibilties :

Application Development & Customization :

- Design, develop, and implement solutions using Microsoft Dynamics 365 CE (Sales and Customer Service modules).

- Develop custom plugins, workflows, and integrations using C# and .NET.

- Customize CRM forms, ribbons, dashboards, business rules, and security roles.

- Build and enhance Model-Driven Apps using Power Apps.

- Develop and maintain Power Automate workflows and business process automation.

Integration & Architecture :

- Integrate Dynamics 365 CRM with internal and external systems using REST APIs and Web Services.

- Develop Azure-based integrations using Logic Apps, Azure Functions, and Service Bus.

- Ensure scalability, security, performance, and reliability of CRM solutions.

- Participate in solution design, architecture reviews, and best practice implementation.

Data Management & Reporting :

- Work with Dataverse for data modeling, security, and governance.

- Develop reports and dashboards using Power BI and FetchXML.

- Support data migration, validation, cleansing, and reconciliation activities.

- Monitor and optimize CRM performance and data quality.

Requirements :

- Must have 4+ years of hands-on experience in Microsoft Dynamics 365 CE (Customer Engagement), preferably in Sales Module implementations.

- Must have strong experience developing Plugins, Custom Workflows, PCF Controls, and custom CRM features using C# and .NET.

- Must have hands-on experience configuring Entities, Forms, Views, Dashboards, Business Rules, Security Roles, and Model-Driven Apps.

- Must have hands-on experience with Power Apps, Power Automate, Dataverse, data modelling, and security framework.

- Must have experience integrating Dynamics 365 with external/internal applications using REST APIs, Web Services, and integration frameworks.

- Must have experience in Dynamics 365 CE Online implementations and completed at least 2 end-to-end CRM implementation projects.

- Must be a hands-on CRM Developer.

- Mandatory (Experience 8) : Must have experience with CRM reporting solutions, FetchXML, and Power BI or equivalent reporting tools.

- Preferred : Experience with Azure Functions, Logic Apps, Service Bus, or other Azure integration components.

- Preferred : Microsoft Dynamics 365, Power Platform, or Azure Certifications.

- Preferred : Experience working on large-scale enterprise CRM implementations and integrations.