Microsoft Dynamics 365 CRM Technical Consultant
Summary
Fully remote, India-based 12-month contract for a Microsoft Dynamics 365 CRM Technical Consultant working UK hours. Day-to-day: troubleshooting CRM integrations, APIs/REST services and data failures, root-cause analysis from logs, and delivering fixes and change requests using Dynamics 365/Dataverse, with desirable Power Platform, Power Automate and Azure skills.
Role - Microsoft Dynamics 365 CRM Technical Consultant
India Based
12 Months contract
Fully remote role
Rate – INR 10,000/ Day (10% TDS included)
Must be available with in 2-3 weeks of time.
UK Working hours.
Responsibilities:
Troubleshoot CRM integrations, APIs, REST services and data failures, including interfaces with enterprise applications and ERP platforms.
Analyse application logs, error messages and system behaviour to perform root-cause analysis and identify recurring technical issues.
Develop and implement permanent solutions, including bug fixes, minor enhancements and change requests, while maintaining platform stability.
Collaborate closely with functional consultants, developers and business users, communicating technical issues and solutions clearly and escalating complex problems when required.
Maintain accurate technical documentation, troubleshooting guides and knowledge articles, contributing to continuous improvement of CRM support processes.
Bring strong experience in Dynamics 365/Dataverse, CRM development and production support, with desirable knowledge of Power Platform, Power Automate, Azure integrations and Dynamics 365 Customer Engagement.