MICROSOFT DYNAMICS 365 FO/BC ASSISTANT PROJECT/CONSULTING MANAGER
Duties and Responsibilities
- Implement Microsoft Dynamics 365 Finance and Operations and/or Business Central solutions.
- Provide training and post-implementation support to end users.
- Assist and support project/consulting manager to lead, manage and provide directions to project teams and consultants.
Detailed Job Description
1. Implement Microsoft Dynamics 365 Finance and Operations and/or Business Central, AX and/or NAV solutions:
- To gather customer’s business requirements;
- To configure Microsoft Dynamics FO/BC system to meet customers’ business requirements;
- To communicate with internal technical team on customers’ system’s enhancements;
- Enable customers to utilize ERP implementations’ standards;
- To convert data from legacy systems to new Microsoft Dynamics FO/BC system;
2. Provide training and post-implementation support to end users:
- To demonstrate features of Microsoft Dynamics FO/BC system;
- Resolving any support issues raised pertaining to Microsoft Dynamics FO/BC or AX/NAV system;
3. Potentially participating and assisting in the sales process:
- To deal directly with prospects from different industries to understand and identify their current and future needs;
- To identify process improvement opportunities for our customers;
- To be able to provide the scope of implementation and estimates.
4. Provide directions to project teams:
- Handling all aspects of project planning, requirements gathering, scheduling and work planning, communications, issue resolution, cost tracking and change management.
Requirements
- Diploma/Degree or professional certification in Accountancy/BusinessAdministration/Information Technology or related field
- Minimum 5 years AX/NAV/Dynamics 365 FO/BC implementation experience
- Candidate with less than 5 years AX/NAV/Dynamics 365 FO/BC implementation experience will be considered for consultant position
- Candidates with system (e.g. Sage Accpac, MYOB, SAP BusinessOne) implementation/end-user experience will be considered for Associate position
- Possess good analytical, interpersonal, problem-solving, communication and project management skills
- Good command of the English language is a must to support customers based in Singapore
- Available for overseas travel