Microsoft Systems Administrator (P2)
Summary
On-site IT role at the National Bank of Iraq in Baghdad: installs, configures, and supports Microsoft systems and servers, troubleshoots hardware and OS incidents, and monitors storage, backups, and server-room maintenance to keep the bank's infrastructure available and performing.
The Microsoft Systems Administrator is responsible for establishing, operating, and managing Microsoft systems environments, servers, and related infrastructure to maintain high levels of availability and performance.
The role provides technical support and maintenance for Microsoft systems, manages the Bank’s core servers and server-room environments, performs required preventive maintenance, and helps ensure the reliability and efficiency of IT systems and equipment.
Key Responsibilities
- Provide timely technical support for Microsoft systems, servers, and related equipment to maintain operational efficiency and minimize service disruption.
- Troubleshoot and follow up on incidents involving hardware, systems, servers, and core operating systems.
- Install, configure, and support new IT equipment and related infrastructure.
- Monitor the distribution and storage of data across storage systems and ensure appropriate backup activities are maintained and monitored.
- Support the installation, maintenance, and updating of relevant data and system software.
- Coordinate with different departments to resolve issues related to Microsoft systems and associated hardware.
- Prepare and submit periodic work and performance reports to the direct manager.
- Perform other relevant duties and responsibilities as assigned by the direct manager.
Qualifications & Experience
- Bachelor’s degree in Computer Engineering, Computer Science, or a related field.