Mid-Level Network Analyst
Salary: $550 – $650 per hour
About the role
We are seeking a Network Analyst to join a large and complex enterprise technology environment. This is an excellent opportunity for a networking professional who is looking to build their career within a highly experienced team supporting critical network infrastructure. The role will initially focus on day-to-day network operations, administration, support, maintenance, and configuration activities across a large-scale enterprise network. You'll work closely with senior engineers and technical teams to ensure network services remain secure, reliable, and performant.
Key responsibilities
Support and maintain enterprise LAN, WAN, wireless, and network security environments.
Perform network administration, configuration, and operational support activities.
Investigate, troubleshoot, and resolve network incidents and service requests.
Manage and action tickets through ServiceNow and related ITSM platforms.
Participate in planned maintenance activities, upgrades, and deployments, including occasional after-hours work.
Work with internal teams, vendors, and service providers to ensure high levels of network availability and performance.
Assist with network documentation, procedures, and knowledge transfer activities.
Contribute to service improvement initiatives and operational efficiencies.
Support project delivery activities as required.
About you
Experience in a Network Analyst, Network Administrator, NOC, Infrastructure Support, or similar networking role.
Strong understanding of networking fundamentals including TCP/IP, routing, switching, VLANs, DNS, DHCP, and WAN technologies.
Experience supporting enterprise network environments.
Exposure to Cisco networking technologies.
Strong troubleshooting and problem-solving capabilities.
Familiarity with ServiceNow or similar ticketing systems.
Excellent communication skills with the ability to work effectively across technical and non-technical teams.
Relevant certifications such as CCNA or equivalent networking qualifications are highly regarded.
Exposure to firewalls, wireless networking, automation tools, or Cisco ACI is advantageous but not essential.