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Mid-Level Network Analyst

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Salary: $550 – $650 per hour

About the role

We are seeking a Network Analyst to join a large and complex enterprise technology environment. This is an excellent opportunity for a networking professional who is looking to build their career within a highly experienced team supporting critical network infrastructure. The role will initially focus on day-to-day network operations, administration, support, maintenance, and configuration activities across a large-scale enterprise network. You'll work closely with senior engineers and technical teams to ensure network services remain secure, reliable, and performant.

Key responsibilities

  • Support and maintain enterprise LAN, WAN, wireless, and network security environments.

  • Perform network administration, configuration, and operational support activities.

  • Investigate, troubleshoot, and resolve network incidents and service requests.

  • Manage and action tickets through ServiceNow and related ITSM platforms.

  • Participate in planned maintenance activities, upgrades, and deployments, including occasional after-hours work.

  • Work with internal teams, vendors, and service providers to ensure high levels of network availability and performance.

  • Assist with network documentation, procedures, and knowledge transfer activities.

  • Contribute to service improvement initiatives and operational efficiencies.

  • Support project delivery activities as required.

About you

  • Experience in a Network Analyst, Network Administrator, NOC, Infrastructure Support, or similar networking role.

  • Strong understanding of networking fundamentals including TCP/IP, routing, switching, VLANs, DNS, DHCP, and WAN technologies.

  • Experience supporting enterprise network environments.

  • Exposure to Cisco networking technologies.

  • Strong troubleshooting and problem-solving capabilities.

  • Familiarity with ServiceNow or similar ticketing systems.

  • Excellent communication skills with the ability to work effectively across technical and non-technical teams.

  • Relevant certifications such as CCNA or equivalent networking qualifications are highly regarded.

  • Exposure to firewalls, wireless networking, automation tools, or Cisco ACI is advantageous but not essential.


Skills

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