HVAC Service Technician (Mid-Level)

About Us

We are a fast-growing, family-owned mechanical company built around excellent service, strong systems, and long-term thinking. We specialize in high-performance HVAC systems, particularly air-source and ground-source heat pumps, and we charge appropriately for the value we deliver.

Our ownership team is deeply committed to quality, to our people, and to building something that lasts.

Our goal:

• Expand to multiple locations and multiple states
  

• Provide full MEP services (HVAC + Plumbing today, Electrical planned for 2026)
  

• Offer equity/stock ownership to employees
  

• Build a company strong enough to sell successfully within ~5 years
  

We are not building a lifestyle business. We are building a best-in-class mechanical platform.

Position Overview

We are seeking a mid-level HVAC Service Technician who adds value to a strong team and wants to continue learning. This is a service-focused role working on modern, high-quality systems with excellent operational support so you can focus on your craft.

You will be supported by:

• Dedicated dispatchers
  

• A dedicated inbound service center
  

• A technical platform for documentation - virtually no paper!
  

• Clear processes, documentation standards, and leadership
  

We believe great technicians deserve structure, respect, and support.

Our Growth & Direction

• We have more than tripled our staffing since 2023
  

• We now offer Plumbing alongside Mechanical (HVAC) services
  

• Electrical services are planned for 2026
  

• By serving builders and general contractors with full MEP, we expect:
  

  • Fewer weekend and holiday emergencies
    

  • More predictable schedules
    

  • Better long-term work/life balance
    

This role grows with the company.

Leadership & Team

• Service Manager: 15+ years of field and leadership experience
  

• Master Plumber: Licensed for 35 years
  

• Team: Decades of combined trade experience across HVAC, plumbing, hydronics, and construction
  

• Ownership: Actively involved and fully behind excellent service
  

You will not be left to “figure it out alone.”

Key Responsibilities

Technical Service & Diagnostics

• Diagnose, service, and repair HVAC systems with emphasis on:
  

  • Air-source heat pumps (mini-split and ducted)
    

  • Ground-source / geothermal heat pump systems
    

• Perform refrigerant handling: leak detection, recovery, evacuation, and charging
  

• Measure and interpret system performance:
  

  • Pressures, temperatures, airflow, static pressure, CFM
    

• Diagnose low- and high-voltage electrical systems and controls
  

• Perform preventative maintenance and system optimization
  

• Read Installation & Operation Manuals (IOMs) first and service equipment accordingly
  

REQUIRED: Documentation & Systems

• Document every service call thoroughly
  

• Upload:
  

  • Photos
    

  • Notes
    

  • Findings
    

  • Recommendations
    

• 
  

  Ensure all information is properly entered into the system before closing calls
  
  This is non-negotiable and part of delivering 5-star service.
  

  
  

Customer & Relationship Excellence

• Deliver 5-star customer service on every call
  

• Communicate clearly, professionally, and confidently
  

• Build and maintain strong relationships with:
  

  • Property managers
    

  • Builders
    

  • 
    

    General contractors
    
    Strong industry relationships are phenomenal and compensated.
    

    
    

Team Contribution

• Work independently while aligning with company standards
  

• Assist in mentoring helpers or junior technicians when assigned
  

• Maintain a positive, professional attitude with customers and teammates
  

• Add value to a strong team while continuing to learn and grow
  

Culture & Values

We are:

• Detail-oriented — quality and precision matter
  

• Outcome-oriented — accountability and results
  

• Stable — strong systems and leadership
  

• People-oriented — respect, fairness, and support
  

• Team-oriented — collaborative and professional
  

We believe excellent service starts internally.

How to Apply (Important)

When you submit your resume, please include the following:

1. Tell us what your favorite part of this job description is — and why.
   

2. 
   

   Sell yourself to us the same way you would sell a solution to a client.
   
   What value do you bring? Why should we want you on our team?
   

   
   

If you take pride in your work, value structure and professionalism, and want to help build something exceptional, we want to hear from you.

Requirements

Required Qualifications

• 2+ years HVAC service experience (residential and/or light commercial)
  

• EPA 608 Certification (required)
  

• Strong electrical and refrigeration troubleshooting skills
  

• Ability to read wiring diagrams, service manuals, and manufacturers’ instructions
  

• Comfortable using mobile devices, email, and service software
  

• Valid driver’s license with insurable driving record
  

• 
  

  High school diploma or GED
  
  College degree not required
  

  
  

Preferred (Not Required)

• Gas license preferred
  

• Plumber / Electrical License(s) preferred
  

• Heat pump specialization (mini-split, ducted, cold-climate systems)
  

• Ground-source / geothermal or hydronic experience
  

• NATE or equivalent certifications
  

• Existing relationships with property managers, builders, or GCs
  

Benefits

Compensation & Benefits

Benefits include:

• Service van with gas card
  

• Paid training and continuing education
  

• Career advancement opportunities
  

• Paid Time Off (PTO)
  

• Paid holidays
  

• Optional AFLAC supplemental insurance
  

• Strong operational support (dispatch + inbound service center)
  

• Long-term growth and ownership opportunities as the company expands