Middle Business Analyst (Lviv, hybrid)

We are looking for a Business Analyst who is interested in working with healthtech projects and passionate about learning new things. Your role will be participating in pre-sales activities, discovery phases, initiating new projects, and helping on the existing ones. You will be responsible for building and maintaining long-term relationships with clients and translating business needs into technical requirements for projects in Health tech and Life Sciences domains.

*Please note that this position is open to candidates from Lviv.

What we expect

• 3+ years as a Business Analyst in software development projects, including at least one healthcare or health tech product (EHR/EMR, patient portal, telehealth, practice management, remote monitoring or similar)

• Hands-on experience across the full BA cycle on at least one project, from elicitation through delivery and acceptance

• Experience gathering and documenting requirements for workflows with several user roles and turning them into user stories with clear acceptance criteria

• Working knowledge of healthcare privacy and security regulations, mainly HIPAA and GDPR, and the ability to turn them into concrete requirements

• Basic understanding of healthcare interoperability, what FHIR and HL7 are for

• Experience writing business and technical documentation: PRD, user stories, BPMN/UML diagrams, data flows, integration descriptions

• Experience with Jira, Confluence and a diagramming or prototyping tool

• Experience with LLM and AI tools (especially Claude) for project context management, routine task automation, and use on different agentic SDLC stages

• Experience working in Agile teams and a solid understanding of software development processes and roles

• Strong analytical skills, especially spotting gaps, contradictions and edge cases in requirements

• Ability to run interviews, workshops, and walkthroughs with both technical and non-technical stakeholders

• Attention to detail, plus the ability to see how a feature fits the wider product and the client’s system landscape

• Ability to own a workstream on your own, with guidance from a Senior BA

• Real interest in the healthcare domain and willingness to learn its terminology, standards and regulations quickly

• Upper-Intermediate English (B2+) or higher

Nice to have

• Hands-on experience with FHIR R4 resources or FHIR-native platforms (e.g. Medplum), or with EHR integrations (Epic, Oracle Health, athenahealth)

• Familiarity with US revenue cycle concepts: insurance eligibility, claims, CPT/ICD-10 coding, clearinghouses

• Experience in specific health tech subdomains, such as patient engagement, telehealth, women’s health or mental health

• Pre-sales experience: preparing scope breakdowns for estimates, discovery plans or solution proposals

• Background in healthcare (clinical or administrative), QA or project management

• Claude Certified Associate – Foundations certification or Architect level ones

Responsibilities

• Gather, analyse and document business, user and solution requirements for health tech products, including clinical and administrative workflows

• Map current and target workflows for every user role, and identify where the product sits among the client’s existing systems

• Turn regulatory and privacy constraints into requirements, and keep them traceable through the backlog

• Define integration and data requirements with the tech team

• Take an active part in discovery phases: prepare and co-facilitate workshops and stakeholder interviews, then consolidate the findings

• Conduct market, competitor and domain research, and contribute to the unit’s subdomain overviews

• Develop and maintain the product backlog: epics, user stories, acceptance criteria, priorities

• Support estimation by breaking scope down into epics and features as input for WBS

• Set up and maintain the project knowledge base

• Contribute to the Health Tech unit’s knowledge base by sharing project learnings and taking part in internal sessions

OUR BENEFITS:

• Opportunity to work with international clients
• Work from anywhere (fully remotely or in our office)
• Paid vacations and sick-leaves, additional days-off, relocation bonus
• Wellness: Medical insurance / sport compensation / health check-up + flu vaccination at your choice
• Education: regular tech-talks, educational courses, paid certifications, English classes
• Fun: own football team, budget for team-lunches, branded gifts
• One of the best IT employers in Lviv (or IT service companies in Ukraine) based on DOU rating

Recruiter — Anastasiia Vaskiv

*Some elements of our recruitment process are supported by AI tools, while all candidate evaluations remain the responsibility of our recruitment team.