Milieu Supervisor I

Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members. At Caritas, we do not hire people for jobs, we find new team members for rewarding and life-changing careers that make the world better.

If you are kind, patient, and ready to make a difference, we would love to meet you!

Full-time employees are offered the competitive benefits outlined below:

• Generous Paid Time Off
• Paid training
• Health Insurance
• Dental and Vision
• Life insurance
• 403(b) with company contribution 5%
• Tuition reimbursement

We know great candidates bring a wide range of experience. If you believe you can be successful in this role, we encourage you to apply — even if you don’t meet every qualification listed.

Job Title: Milieu Supervisor I

Department: Caritas Teen Pregnancy Treatment Center

Status: Full-Time, Nonexempt

Reports To: Program Director

Starting Compensation Pay: $55,000/annually

PURPOSE: The Milieu Supervisor provides leadership and oversight within the Caritas Teen Pregnancy Treatment Center milieu to ensure trauma-informed mental health services are delivered effectively and consistently. This role supervises direct care staff, promotes resident safety, supports treatment goals, and collaborates with clinical and service coordination teams to help youth successfully transition to less restrictive environments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain a regular physical presence within the milieu.
• Ensure the physical and emotional safety of residents, including mandated reporting responsibilities.
• Monitor direct care staff compliance with policies, procedures, schedules, and trauma-informed practices.
• Train, coach, and support staff in de-escalation and crisis intervention techniques.
• Model professionalism and trauma-informed care at all times.
• Participate in treatment planning and implementation discussions.
• Assign duties, monitor performance, and hold staff accountable for outcomes.
• Ensure compliance with agency, DCFS, Medicaid, and COA standards.
• Conduct and document regular employee supervision sessions.
• Participate in treatment team meetings and agency leadership meetings.
• Monitor staffing ratios and provide direct care coverage when necessary.
• Complete all required annual training requirements.
• Maintain certification as a TCI Trainer and provide training to staff.
• Additional duties as assigned.

Please note that the Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties, and skills required.