Military Service Coordinator

This position is located in the Department of Veterans Affairs, Veterans Benefits Administration. The Military Service Coordinator represents the VA Regional Office by acting as a liaison with local military installations.

The Military Service Coordinator represents the VA Regional Office by acting as a liaison with local military installations. Through seasoned knowledge the Military Service Coordinator provides comprehensive information and assistance to Veterans, their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits, to include those cases in which issues require an advanced technical proficiency. Specific duties includes but are not limited to: Schedules and conducts appointments with service member(s) within prescribed time limits to provide an overview of benefits and resources for obtaining VA contact information Explains benefit programs and entitlement criteria; gathers relevant evidence, and inputs data necessary to properly develop claims, to include the ordering and scheduling of VA examinations. Conducts discharge briefings to large groups or servicemen and women at separation points. Counsels Veterans, their dependents, and their beneficiaries regarding all benefits available through the Department of Veterans Affairs through personal interview, telephone interview, and correspondence. Provides additional information to disabled Veterans about the specially designated employment assistance for service members being separated for medical reasons. Promotion Potential: None Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Military Service Coordinator; PD39669A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Bargaining Unit: Yes

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.