Mis Associate

Job Title: E-commerce MIS Associate

Department: E-commerce

Location: Chennai

Type: Full-time

Role Overview

As an E-commerce MIS Associate at The Indus Valley, you will be responsible for managing, analyzing, and reporting e-commerce data across marketplaces and online sales channels. The role will support the E-commerce team with accurate MIS reports, sales and inventory analysis, performance tracking, reconciliation, and actionable insights to improve business performance and operational efficiency.

Key Responsibilities

1. E-commerce MIS & Reporting

• Prepare and maintain daily, weekly, and monthly MIS reports for e-commerce sales and operations.
• Consolidate data from multiple marketplaces and internal systems.

2. Sales Performance Analysis

• Track sales, orders, revenue, ASP, units sold, cancellations, returns, and other key e-commerce metrics.
• Analyze SKU-wise, category-wise, marketplace-wise, and channel-wise performance.

3. Marketplace Reporting

• Support reporting requirements for platforms such as Amazon, Flipkart, Myntra, Meesho, Quick Commerce and other marketplaces.
• Track marketplace performance and highlight significant variances or issues.

4. Inventory & Stock Monitoring

• Monitor inventory availability, stock movement, ageing, out-of-stock situations, and replenishment requirements.
• Coordinate with Warehouse, Supply Chain and E-commerce teams for stock-related MIS.

5. Order & Return Analysis

• Track order fulfilment, cancellations, returns, RTOs and related operational metrics.
• Identify trends and share insights for reducing cancellations and returns.

6. Reconciliation Support

• Assist with marketplace sales, payment, commission, return and settlement reconciliation.
• Coordinate with Finance and E-commerce teams to resolve data discrepancies.

7. Dashboard & Data Management

• Develop and maintain dashboards and trackers for key e-commerce KPIs.
• Ensure accuracy, completeness and timely updating of reports.

8. Business Insights

• Analyze data to identify growth opportunities, performance gaps and operational improvements.
• Provide actionable insights to support category, marketplace and promotional decisions.

9. Campaign & Promotion Analysis

• Track sales performance during marketplace events, promotions, discounts and campaigns.
• Compare actual performance against targets and previous periods.

10. Data Accuracy & Process Improvement

• Perform regular data validation and maintain MIS accuracy.
• Identify opportunities to automate reports and improve reporting efficiency.

Qualifications and Skills

• Bachelors degree in Commerce, Business Administration, Statistics, Analytics or a related field.
• Experience in E-commerce MIS, reporting or data analysis is preferred.
• Advanced proficiency in Microsoft Excel / Google Sheets including Pivot Tables, VLOOKUP/XLOOKUP and formulas.
• Knowledge of SQL, Power BI or other reporting tools will be an advantage.
• Understanding of e-commerce marketplaces and basic marketplace metrics.
• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Ability to coordinate with E-commerce, Finance, Warehouse and Supply Chain teams.