1. Data collection and consolidation

· Collect participant, training, attendance, assessment, certification and centre-level data from authorised project teams and partners, as applicable.

· Maintain standard data-collection formats, master trackers and reporting calendars; follow up proactively on missing or delayed submissions.

· Consolidate data from field teams, trainers, centres, LMS/MIS platforms and approved source documents into a single, controlled reporting view.

2. Data quality and validation

· Check data for completeness, accuracy, consistency, duplicates and logical errors before inclusion in any report.

· Reconcile reported figures with source records and system data; maintain an exception log and coordinate closure of identified gaps.

· Apply approved definitions, naming conventions, cut-off dates and version controls across all project reports.

3. MIS reporting and dashboards

· Prepare daily, weekly, monthly and ad hoc reports in the formats and timelines agreed with project leadership and Cisco stakeholders.

· Track planned versus actual performance, participant reach, attendance, training completion, assessment outcomes, certification and other approved indicators.

· Develop clear Excel/Google Sheets dashboards and presentation-ready summaries that highlight trends, variances, risks and pending actions.

4. System and database management

· Enter, update and maintain data in approved project systems, spreadsheets, CRM/LMS tools or portals without creating parallel uncontrolled records.

· Maintain master data, data dictionaries, folder structures, file naming, access controls and backups in line with project protocols.

· Support users in resolving routine data-entry, template and reporting issues, and escalate system defects through the defined channel.

5. Documentation, compliance and audit readiness

· Maintain orderly digital records of reports, attendance evidence, assessment files and other approved supporting documents.

· Provide reconciled data and evidence for internal reviews, partner reviews, audits and monitoring visits within agreed timelines.

· Protect personal and project data; share information only through authorised channels and strictly follow consent, confidentiality and retention requirements.

6. Coordination and continuous improvement

· Coordinate closely with the Project Manager, field coordinators, trainers, centre teams, monitoring teams and relevant support functions.

· Flag reporting delays, unusual trends and delivery risks early, with a concise explanation and proposed next action.

· Improve templates, controls and reporting processes to reduce manual errors and turnaround time.

Education and Experience

· Graduate degree in Statistics, Mathematics, Computer Applications, Information Technology, Commerce, Economics, Management or a related discipline.

· Typically 2-4 years of experience in MIS, data management, reporting or project operations; experience in education, skilling, CSR or development-sector projects is desirable.

· Experience working with dispersed field teams, training centres or implementation partners will be an advantage.

Technical Skills

· Strong command of Microsoft Excel, including PivotTables, lookup functions, SUMIFS/COUNTIFS, logical formulas, charts, data validation and data cleaning.

· Working knowledge of Google Sheets, PowerPoint and collaborative document tools; Power Query and Power BI/Tableau exposure is desirable.

· Comfort with online MIS/CRM/LMS platforms, large datasets and structured file management.

· Ability to convert raw data into concise, accurate and reader-friendly reports.

Core Competencies

· High attention to detail and ownership of deadlines

· Analytical thinking and practical problem-solving

· Clear written and verbal communication in English and Hindi

· Integrity, discretion and responsible handling of personal data

· Ability to prioritise multiple reporting requests in a fast-moving project environment