MIS Support Specialist

• Monitors and responds quickly and effectively to requests received through the IT trouble ticket system as assigned and on an as needed basis.
• Install test and configure new workstations, peripheral equipment and software on an as needed basis.
• Perform timely work station hardware and software upgrades as required.
• Maintains and repairs desktops, laptops, printers and scanners on an as needed basis.
• Troubleshoots wired/wireless networks on an as needed basis.
• Manages network and phone wiring, responds to calls for technical assistance on an as needed basis.
• Attends meetings as scheduled by supervisor.
• Takes call as scheduled on an as needed basis. Answers call phone and responds timely to all calls.

All your information will be kept confidential according to EEO guidelines.