MISA Supply Chain Assistant Manager

Marubeni-Itochu Steel America (MISA) is part of a global team trading in a wide range of steel products. The MISA team is currently seeking a Supply Chain Assistant Manager in our Nashville, TN office. This Supply Chain Assistant Manager will manage supply chain function for assigned accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor customer forecasts and supplier deliveries to identify potential supply gaps and proactively coordinate necessary actions to maintain supply chain integrity.
• Monitor supplier performance to assess ability to meet quality and delivery requirements, expediting or delaying mill shipments or processing as needed.
• Develop, implement and maintain policies and procedures in accordance with program specifications.
• Manage claims and complaints, including negotiation of equitable outcomes between mills, processors, carriers and insurance providers.

• Acts as the primary salesperson for assigned customers like Scout Motors, Daehan, MMF, KI USA with regard to contacting each directly to solicit orders and market information, apply for process orders to the supplier, sales analysis, troubleshoot any problems with the account, and monitor the account status of each customer.

• Communicate thoroughly and effectively with customers, suppliers and cross functionally within the organization.

• Support and assist other sales personnel by providing market information, assisting with price build-ups, and identifying potential suppliers and customers.

• Monitors customer credit limits and reviews letters of credit documents to determine compliance with international standards.

• Arranges warehousing and transportation. May negotiate rates with freight forwarding companies and tracks deliveries and shipments to ensure timely arrival of goods in compliance with import/export regulations. Prepares shipping documents for customs clearance. Coordinates settlements complaints with insurance department.

• Other duties as assigned.

KNOWLEDGE AND SKILLS:

Knowledge of steel market and industry. Ability to communicate effectively both inside and outside the organization. Excellent interpersonal skills, the ability to handle multiple tasks, and computer literacy are a must.

EDUCATION AND WORK EXPERIENCE:

• Bachelor’s degree and 7 years relevant experience preferred.

PHYSICAL DEMANDS:

• No physical exertion required.
• Required to sit for long periods of time.

WORK ENVIRONMENT:

• Usual office working conditions.