Mission Support Specialist

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, San Juan Field Office, in San Juan, Puerto Rico. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

This position is located in the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Field Operations (OFO). The employee provides guidance and technical advice in a variety of mission support functional areas for a Field Office or Port of Entry. The employee independently performs assignments requiring the application of fundamental principles, concepts, techniques, and guidelines in an administrative specialty area(s). Assignments are of intermediate difficulty, requiring interpretation and adaptation of guidelines to secure results. This position starts at a salary of $74,678.00 (GS-11, Step 1) to $97,087.00 (GS-11, Step 10). Salary above excludes COLA. Please see the following link for specific COLA Rates COLA Rates Major Duties for this position include: Participating in analyzing the effects of changes in law and regulations as they pertain to management services. Identifying and clarifying problems and order to propose recommendations. Identifying and extracting additional pertinent information required. Defining issues or problems in terms that are compatible with appropriate laws, policies, or regulations. Reconciling conflicting incomplete information. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU