Mitigation Manager/Lead (ID# 374)
Description
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A seasoned technician with 5+ years of field experience ready to grow into a leadership role, or
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An established Mitigation Manager looking to join a values-driven team and take ownership of operations, training, and quality control.
You’ll play a key role in managing emergency response teams, coordinating water/fire/mold mitigation work, mentoring field technicians, and ensuring the highest quality standards on every job site.
Why Join Our Client?
✔️ Competitive base salary (commensurate with experience)
✔️ 401(k) with match
✔️ Medical, dental, vision, and life insurance
✔️ Disability coverage & Employee Assistance Program
✔️ Paid holidays and PTO
✔️ Company vehicle + fuel card (if in management capacity)
✔️ Supportive leadership team with growth opportunities
Key Responsibilities
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Lead and support mitigation crews on jobs involving water, fire, mold, and environmental damage
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Perform and supervise water extraction, equipment setup, moisture mapping, and containment builds
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Manage scheduling, logistics, and daily assignments of mitigation staff and equipment
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Train, mentor, and evaluate technicians on safety protocols, equipment usage, and customer service
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Communicate with clients, adjusters, and subcontractors to ensure clarity and professionalism
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Ensure compliance with IICRC, OSHA, and company protocols
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Coordinate after-hours emergency services as needed
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Approve crew timecards, oversee job costing, and track materials and consumables
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Conduct job site visits to monitor quality, compliance, and customer satisfaction
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Oversee or perform daily vehicle and equipment inspections
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Assist with onboarding and field orientation for new team members
Who We're Looking For
Required:
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5+ years of hands-on mitigation/restoration experience (water, mold, or fire)
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Ability to lead a team or previous experience managing a mitigation crew
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Proficient with water extraction tools, moisture meters, drying equipment, and containment techniques
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Strong communication skills and a customer-focused mindset
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Comfortable with physical labor, working in tight spaces, and lifting 50+ lbs
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Valid driver's license and clean driving record
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Willingness to respond to after-hours emergencies
Experience Required:
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IICRC WRT and ASD certified or other IICRC Certifications
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Experience using mitigation software (e.g., DASH, Restoration Manager)
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Understanding of psychrometrics and drying documentation
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Experience working with insurance adjusters and completing job reports
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Previous supervisory or training experience
Physical Requirements
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Frequent standing, walking, kneeling, and lifting 50+ lbs
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Access and mobility in confined or high-moisture environments
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Use of mobile apps/devices to track time, equipment, and notes
Ready to Step Up?
Whether you're an experienced Mitigation Manager or a top-performing Lead Tech ready to grow, this is your opportunity to take the reins. Join a company that values your expertise, supports your career advancement, and delivers meaningful work every day.
Our Client is an equal opportunity employer committed to diversity and inclusion in the workplace.