Mitigation Production Manager
Description
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Office-Based Role
- Lead and develop Mitigation Coordinators through clear expectations, coaching, and accountability.
- Run production meetings to review schedules, project progress, documentation, forecasts, and outstanding action items.
- Oversee scheduling and resource planning, balancing staffing availability, project priorities, and emergency response needs.
- Partner with Project Managers to resolve production challenges, address delays, and keep jobs moving.
- Ensure technician time is accurately allocated to jobs and review PTO requests based on staffing needs.
- Coordinate equipment availability, tracking, and utilization with the Field Supervisor.
- Maintain clear, consistent communication between office and field teams.
- Ensure job files include complete diaries, current production sheets, and accurate, timely cost information.
- Ensure invoices are submitted promptly to Job Cost Accountants.
- Prepare production forecasts, monitor performance against budgets, and coordinate adjustments to support operational goals.
- Keep division leadership informed of large losses, commercial opportunities, and priority customer needs.
- Identify opportunities to improve scheduling, workflows, resource utilization, and customer service.
- Experience in mitigation, property restoration, or a related production management environment.
- Previous experience managing employees, coordinating schedules, and overseeing multiple active projects.
- An understanding of mitigation workflows, project documentation, resource planning, job costs, and budgeting.
- Strong leadership and coaching skills, with the ability to set expectations and ensure follow-through.
- Excellent organizational, communication, and problem-solving skills.
- The ability to adapt to changing priorities and make sound decisions in a fast-paced environment.
- Proficiency with scheduling tools, spreadsheets, and project management systems.
- Relevant Institute of Inspection, Cleaning and Restoration Certification (IICRC) credentials preferred.
- Paid training
- Generous paid time off
- Paid holidays
- Medical, dental, and vision insurance
- 401(k) program with company match
- Quarterly bonus opportunities
- Company-branded apparel
- Employee referral program
- Tenure recognition program celebrating long-term service and commitment
- Ongoing learning, development, and IICRC certification opportunities