[MK] Philippines Cross-Border E-commerce Specialist 菲律賓跨境電商營運專員
Description
【About GDT | Asia-Pacific O2O Brand Incubation Leader】
GDT operates under a Hong Kong–based holding group, with Taipei as its strategic headquarters, and a business presence spanning key Southeast Asian markets. We are not only a service provider, but also a brand incubator and operator specializing in O2O (Online-to-Offline) omni-channel integration.
Career Growth at GDT
At GDT, your career is defined by performance, not tenure. Whether you are a project-driven professional or a people manager, we offer above-market compensation strategies, including a highly competitive starting salary and accelerated salary reviews.
Employees are eligible for two salary reviews within the first year—after the probation period and again six months later. After one year, compensation growth is based on tangible performance and impact, ensuring your rewards grow in sync with your contributions.
【工作職責】
1. 第一階段:市場落地與合規建置 (Setup & Compliance)
•協助與菲律賓當地合作夥伴、代理商或顧問對接,處理公司設立或商業營運相關行政文件與流程。
•協助申請電商平台及相關商務帳號,包括:
•TikTok Shop
•Shopee Seller Center
•Lazada Seller Center
•支付與物流相關帳號
•確認產品是否符合菲律賓當地法規(如 FDA Philippines 或其他產品合規要求),並協助整理必要的產品文件與進口資料。
2. 第二階段:物流與供應鏈管理 (Logistics & Supply Chain)
•規劃台灣或中國至菲律賓的跨境物流方案 (Cross-border logistics),包含海運或空運安排與物流成本控管。
•協助處理進出口報關事宜,並與物流商或貨運代理合作完成清關流程。
•建立菲律賓當地倉儲與配送流程,例如:
•電商平台官方倉庫
•第三方倉儲 (3PL)
•最後一哩路配送安排
3. 第三階段:行銷與電商營運 (Marketing & Operations)
•建立並管理菲律賓電商平台帳號,包括:
•TikTok Shop
•Shopee
•Lazada
•將產品資訊進行在地化(英文文案翻譯與優化),撰寫符合菲律賓市場消費習慣的產品內容。
•協助執行數位行銷活動,例如:
•TikTok 廣告
•平台站內廣告
•KOL / Affiliate 推廣
•監控電商營運數據並提供基礎分析。
•協助處理菲律賓消費者的售前諮詢與售後服務 (Customer Support)。
【Job Responsibilities】
Phase 1: Market Entry & Compliance Setup
•Coordinate with local partners or consultants in the Philippines to support business setup and operational documentation.
•Assist in setting up business-related accounts, including:
•TikTok Shop
•Shopee Seller Center
•Lazada Seller Center
•Payment and logistics accounts
•Ensure products comply with Philippines regulations (e.g., FDA Philippines requirements) and prepare necessary documentation for import and product compliance.
Phase 2: Logistics & Supply Chain
•Establish cross-border logistics flow from Taiwan or China to the Philippines, including freight selection and cost management.
•Support customs clearance procedures and coordinate with freight forwarders to resolve import documentation and tax-related issues.
•Set up local fulfillment operations, including third-party warehouses (3PL) and last-mile delivery arrangements.
Phase 3: Marketing & Daily Operations
•Set up and manage stores on major e-commerce platforms, including:
•TikTok Shop
•Shopee
•Lazada
•Localize product listings by translating and optimizing product content for the Philippines market.
•Assist in executing digital marketing campaigns such as TikTok Ads, platform ads, and affiliate marketing.
•Monitor store performance and provide operational reports.
•Handle customer inquiries and basic customer support for Philippines consumers.