MNCLHD - Computer Support Assistant : HMN and CCN 1 year Temp Contract - Locatio

Salary: $69,239 - $73,871

Employment Type: Temporary Full Time (Until 10.09.2027)
Position Classification: Computer Operator Gde 2
Location: Negotiable - Coffs Harbour Health Campus or Port Macquarie base Hospital
Remuneration: $69,239 - $73,871
Hours Per Week: 38
Requisition ID: REQ686455
Advertising Closes: 21 September 2026

About the Role

As a Computer Support Assistant, you will provide frontline technical support to staff across the Health Management Network (HMN) and Community Care Network (CCN), ensuring computer equipment and associated technologies are installed, maintained and operating effectively. You will assist with the deployment, configuration and troubleshooting of PCs, printers, scanners, digital cameras, multi-function devices and other peripheral equipment, helping to minimise disruptions and support efficient service delivery.

Working as part of a collaborative ICT team, you will follow established procedures to maintain asset records, update documentation and provide timely support to users across a range of healthcare settings. You will also assist with network connectivity tasks under the guidance of senior staff and contribute to maintaining a reliable technology environment that supports patient care and business operations.

This role offers variety, hands-on technical work and the opportunity to make a meaningful contribution to healthcare by ensuring staff have the tools and support they need to deliver quality services.

About You

You are a customer-focused IT professional with experience in PC hardware and software installation, maintenance and support within a corporate environment. Confident troubleshooting a range of technology issues, you deliver practical solutions while providing exceptional customer service.

With experience supporting devices such as printers, scanners and multi-function equipment, you have strong attention to detail, can accurately maintain records and documentation, and effectively manage competing priorities. You are patient, professional and able to build positive relationships with staff at all levels, even in fast-paced environments. A proactive team player with a willingness to learn, you bring a genuine passion for technology and helping others.

What you'll be doing
To provide administrative support to technical staff to allow more efficient use of skilled staff resources.

Diversity and Inclusion lies at the heart of how we recruit

Mid North Coast Local Health District is committed to building a diverse workforce that reflects and understands the community we serve. We are dedicated to fostering an inclusive workplace culture where everyone feels respected, valued and that they belong. As an equal opportunity employer, we welcome applications from candidates of all cultures, backgrounds, abilities, and experiences.

We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact MNCLHD-WorkforceSupport@health.nsw.gov.au .

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category A positions prior to offer.

All new employees must agree to comply with the requirements outlined under the General questions section at Occupational assessment screening and vaccination - FAQ

Salary will be accordance with NSW Health State Awards for the advertised classification/s. These awards are available at http://www.health.nsw.gov.au/careers/conditions/pages/default.aspx.

Are you interested in moving to the Mid North Coast? Learn more at The Welcome Experience. A free service supporting businesses, essential workers and their families who are considering moving or have made the move to regional NSW.

A TALENT POOL MAY BE CREATED FOR FUTURE ROLES AND WILL REMAIN VALID FOR 18 MONTHS.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Karen Williams on Karen.Williams8@health.nsw.gov.au

For Diversity, Equity & Inclusion enquiries, please contact
MNCLHD-WorkforceSupport@health.nsw.gov.au

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Mid North Coast LHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards