MNT - Facilities Manager

At UGM, every role is more than a job—it is an opportunity to serve others with skill, compassion, and purpose. We warmly welcome professionals who want their work to make a meaningful difference and who are comfortable contributing to a Christ-centered ministry where prayer, biblical values, and sharing the hope of the Gospel are part of our life together.

SUMMARY OF POSITION:

The Facilities Manager is responsible for maintaining and servicing all building equipment, systems and renovations of all UGM properties and buildings. They perform regular inspections of all UGM buildings and related building equipment to ensure comfortable and well-maintained living and work environments. This includes HVACR heating and cooling systems, plumbing including boilers and hot water tanks, electrical and lighting, kitchen equipment and Ansul systems, fire and fire suppression systems, and laundry equipment. They regularly collaborate with Directors and facility coordinators on site regarding the need for maintenance or renovations. They plan and execute new construction and remodeling projects. Engage with City, County, State and local vendors to obtain required permits, and outsource building and maintenance needs when necessary. They ensure safety protocols are in place and are an important member of the Safety Committee.

SUPERVISORY:

Directly supervise three or four construction and technical maintenance personnel, including HVACR technicians, plumbers, electricians, and carpenters. Foster regular communication and coordinate with maintenance team members at other UGM facilities in a collaborative capacity to ensure appropriate coverage during absences, vacations, and projects.

DUTIES & RESPONSIBILITIES:

Key Result Area #1: LEADERSHIP AND MANAGEMENT

• Ensures that the UGM Culture and Core Values, and their use of Conflict Resolution, are regularly reviewed and affirmed with your team.
• Facilities and environmental standards are maintained to promote long-term recovery and provide dignified places of residence.
• Manage all preventative maintenance programs, maintaining a schedule of regular maintenance and inspection of range hoods, fire suppression systems, elevators and boilers.
• Respond promptly to urgent facility needs, including after-hours calls during assigned on-call coverage.
• Regularly visit sites to evaluate conditions and identify potential repairs and facility maintenance capital projects.
• Oversee maintenance fleet and equipment maintenance, utilization and recordkeeping.
• Negotiate and manage projects, project contracts and permits, when required.
• Identify and maintain a success matrix with meaningful statistics to substantiate the effectiveness of your staff.
• Your supervisor is aware of all critical activities including project status, urgent repair needs and any problems with staff.
• All staff know and participate in Strategic Planning, SMART goals, PDP’s and One-on-one’s.
• Regular planning meetings are scheduled to discuss upcoming project goals to ensure collaboration with departments affected.
• Attend required leadership, staff meetings and retreats, implementing applicable training and assigned action items consistent with UGM policies, safety requirements, and applicable law.
• Perform occasional hands-on maintenance and repair of facilities and equipment within the scope of training, authorization, and any required licenses or certifications. Arrange for appropriately qualified personnel or contractors when work exceeds that scope.

Key Result Area #2: STAFF

• Ensure that each staff position has a current job description with duties designed to contribute to the objectives of the Facilities Maintenance Department.
• All new staff attend the first available UGM101,102 & KLLP.
• One-on-ones with your Direct Reports are documented in their PDP’s at least once a month, more when necessary.
• Participate in the Safety Committee and bring safety training back to the team.
• Review and approve employee time records in UKG on a regular basis, biweekly for pay period ending, verifying accurate reporting of all hours worked and PTO. Review overtime separately for each workweek and promptly resolve discrepancies with Payroll.
• Ensure Human Resources is informed of any changes to personnel, e.g. employment status, job duties, personal information.
• Document corrective action through the applicable verbal counseling, written warning, or performance improvement process and submit records to Human Resources for appropriate retention.
• Promptly refer employee complaints, safety concerns, and requests for accommodation or protected leave to Human Resources through the applicable process.

Key Result Area #3: VOLUNTEERS

• Ensure each volunteer has a current job description with duties designed to contribute to the objectives of the Facilities Maintenance department.
• Adequate time and resources are allocated to fully train new volunteers.
• Ensure new volunteers receive safety orientation and task-specific training appropriate to the facility, equipment, and hazards before beginning assigned work, with supervision appropriate to the assignment.

Key Result Area #4: FINANCIAL, ADMINISTRATION, OPERATIONS

• The Facilities Maintenance Manager is the contact for Accounts Payable and is responsible for submitting invoices and receipts to accounts payable.
• Invoices and receipts are approved and sent to accounts payable within two days of purchase.
• Credit card receipts are accounted for and statements are sent to the accounting department within 5 days of the closing statement.
• Written procedure manuals are in place for each administrative, operating and safety process to help guide and train new staff and volunteers.
• Execute equipment audits and record-taking policies.

SKILLS & QUALIFICATIONS:

• Grounded in the Christian faith and are a mature, active member of the body of Christ. Able and willing to model servant-leadership and invested in being part of a ministry to the poor, homeless, addicted and mentally ill.
• Strong Interpersonal skills - exercise truth and compassion while modeling the teachings of Jesus Christ through gentleness and kindness.
• Able and willing, as a unified team member, to honor the leadership, chain of command, and standards and ministry objectives of UGM.
• Experienced computer skills (Word, Excel, Outlook); able to complete documents, reports and accurately record information.
• Excellent communication skills to include written, verbal and instructional.
• Have a teachable spirit and the ability to manage multiple emotional and task related variables, listen, and make sound decisions.
• Maintain a valid driver’s license appropriate for assigned driving duties, including operation of service vehicles and the snowplow.
• CPR/First Aid certification – required.
• Complete required forklift operator training and a workplace evaluation and obtain employer authorization before operating a forklift. Maintain qualification through required refresher training and periodic evaluations.
• Complete tuberculosis screening when required by applicable law or a documented, job-related occupational health protocol. Coordinate screening through Human Resources, with medical information maintained confidentially.

WORKING CONDITIONS/PHYSICAL FACTORS:

Qualified individuals must be able to perform the essential functions of this position, with or without reasonable accommodation. Requests for reasonable accommodation may be directed to Human Resources.

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

• Work is indoors and outdoors and may require climbing stairs and ladders, sitting, standing, bending, reaching, and going from building to building - Continuously.
• Requires working with a diverse population, many of whom struggle with homelessness, addiction and mental illness – indirectly, occasionally.
• Move between and throughout UGM facilities to inspect conditions and coordinate maintenance, with or without reasonable accommodation – frequently.
• Communicate effectively with staff, vendors, and others and obtain and convey information needed to perform assigned duties safely, with or without reasonable accommodation – continuously.

EQUIPMENT/TOOLS USED:

• Computer (Word, Excel, Database, Outlook, Internet), Copier/printer, Phone, Fax.
• Forklift.
• Service Vehicles, including snowplow.
• Various constructions, woodworking, and mechanical tools.

EDUCATION/EXPERIENCE:

• BA or AA in Business related field – preferred; High School diploma or GED.
• 5+ year’s prior related experience, or equivalent combination of education and experience.
• Experience managing teams and external vendors required.
• Strong knowledge of HVAC, electrical, plumbing, and general building systems preferred.
• Familiarity with safety regulations and compliance standards preferred.

#UGMUKG

Union Gospel Mission is a privately funded 501 (c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and Statement of Purpose. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

· Be able and willing to share the Gospel and participate in all of the ministry activities of Union Gospel Mission;

· Subscribe to Union Gospel Mission Statement of Faith and Statement of Purpose upon hire and continuously while employed;

· Adhere to Union Gospel Mission Employee Handbook.