Mobile Crisis Team Responder - Part-Time

Join Southwestern Behavioral Healthcare's Crisis Services and Outreach Department and help provide immediate support to individuals experiencing behavioral health, substance use, or co-occurring crises. As a part-time Bachelor-Level Crisis Responder, you will be part of a comprehensive crisis continuum that delivers timely intervention, stabilization, and connection to ongoing care across multiple service settings. This position offers an opportunity to make a meaningful impact while working collaboratively within a person-centered, recovery-oriented, and trauma-informed system of care.

This position supports a 24/7 crisis continuum and is assigned to a regular day, evening, or overnight shift, which will include weekends and holidays.

Hourly rate for Crisis Service Mobile Crisis Team Responder: $20.00/hour

Why Work for Southwestern?

• Part-time benefit options including Identity Theft, Critical Illness, and more!
• Student Loan Assistance Program
• Physical & Financial Wellness Programs
• Competitive Total Compensation Program
• Continuing education and training through Relias and in-person opportunities

Key Responsibilities

• Respond to and manage behavioral health crisis contacts through the crisis call line, providing screening, de-escalation, safety planning, support, and coordination of appropriate crisis services.
• Provide community-based mobile crisis response across the four-county service area, completing timely in-person assessments, intervention, stabilization, and linkage to ongoing supports in the least restrictive setting.
• Conduct person-centered crisis, suicide risk, safety, and behavioral health assessments, utilizing evidence-based screening tools and consulting with licensed clinicians, managers, and psychiatric providers as appropriate.
• Deliver crisis intervention, emotional support, stabilization services, and brief skills to individuals experiencing mental health, substance use, or co-occurring crises.
• Coordinate admissions, transitions, and referrals to the Crisis Receiving and Stabilization Unit (CSU), outpatient services, community resources, hospitals, law enforcement, EMS, and other providers as clinically indicated.
• Provide ongoing follow-up, care coordination, and discharge planning to support recovery, reduce repeat crisis utilization, and ensure successful connection to needed services.
• Maintain an active presence within the Crisis Receiving and Stabilization Unit, engaging individuals, monitoring safety, and wellness, supporting stabilization efforts, and collaborating with multidisciplinary team members.
• Complete accurate, timely, and comprehensive clinical documentation in accordance with CCBHC standards, agency policies, regulatory requirements.
• Collaborate with internal and external partners, including healthcare providers, schools, social service agencies, first responders, and community stakeholders, to promote coordinated crisis care and continuity of services.
• Participate in a 24/7 crisis system of care, supporting all three crisis service pillars: Crisis Call Services, Mobile Crisis Response, and Crisis Receiving and Stabilization Services, while maintaining a person-centered, trauma-informed, and recovery-oriented approach to care.