Mobile Phone Sales & Repair Technician
Summary
The Mobile Phone Sales & Repair Technician diagnoses and repairs mobile devices, tablets, and laptops while assisting with retail sales and store operations. The role requires experience with major device brands and proficiency in hardware repair tools.
Applicants living in Australia only. As many applicants apply from overseas looking for sponsorships.
About the role
You will assist with Phone and accessory sales. Also diagnose and repair phones, tablets, MacBooks and laptops, performing screen, battery, charging port and logic-board repairs. You will troubleshoot hardware and software faults, record repairs and parts in the POS system, communicate professionally with customers, and assist with sales and general store operations.
Key responsibilities
Diagnose and repair phones, tablets, MacBooks and laptops
Perform screen, battery, charging port and logic-board repairs
Troubleshoot hardware and software faults
Record repairs and parts in POS system
Communicate professionally with customers
Assist with sales and general store operations
About you
Minimum 1 year mobile/electronics repair experience
Experience with Apple, Samsung, Google Pixel and other major brands
Confident using soldering equipment, multimeters and repair tools
Good troubleshooting and customer service skills
Reliable, organised and able to work under pressure
Leadership qualities preferred
Valid driver's licence preferred
About us
Skytree Phones is looking for an experienced, reliable and talented Mobile Phone Sales / Repair Technician to join the team long term. We provide training in Lightspeed POS, sales, SEO and advertising on Gumtree, Marketplace and eBay.
Benefits
Competitive pay
Sales commission
Staff discounts
Ongoing training
Opportunities to grow with the business