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Mobile Receptionist

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Description

We are on the lookout for a customer service superstar!

We have an exciting opportunity for a customer service professional to join our fantastic team as a Mobile Receptionist (Support Team Member).

In this varied and rewarding role, you will provide exceptional front-of-house support across a range of prestigious client locations throughout London. While primarily based at our London sites, you will travel to different locations to provide reception cover when required, ensuring a seamless and professional service is maintained at all times.

As the first point of contact for visitors, clients, and employees, you will create a positive and lasting impression through outstanding customer service, professionalism, and a proactive approach.

Key Responsibilities:

  • Providing reception cover across various client sites in London.
  • Delivering a warm, professional welcome to all visitors and guests.
  • Managing visitor registrations, meeting room bookings, and enquiries.
  • Answering and directing calls in a professional manner.
  • Supporting site security procedures, including visitor access management.
  • Maintaining high standards within reception and client-facing areas.
  • Building strong relationships with clients, visitors, and colleagues.
  • Adapting quickly to different environments and workplace requirements.

Hours: Monday- Friday, various shifts
Salary: £34,725

  • Previous experience in a reception, hospitality, customer service, or front-of-house role.
  • Outstanding communication and interpersonal skills.
  • A professional, polished, and confident manner.
  • Strong organisational skills with excellent attention to detail.
  • A proactive and flexible approach to work.
  • The ability to remain calm and professional in a fast-paced environment.
  • Confidence working independently and as part of a team.
  • Willingness to travel between sites across London when required.

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.
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